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Thread ID: 136970	2014-05-07 20:39:00	Flash PLayer Malware	pctek (84)	Press F1

Post ID	Timestamp	Content	User
1374421	2014-05-08 00:08:00	to be fair to NAN, Malware comes in via so many vulnerabilities its usually just absolute luck if you can find the cause . Luck? Thanks. Like hell it is. OK, they didn't fix the problem in the first place - obviously due to bad luck. So you don't then charge $225 on a generic invoice, which stated "Technician Fee". You sure don't then decide to come back and with a further charge wipe the PC. Even it if it had have been a browser hijacker, that's the lamest thing I ever heard - wiping it. How about a proper fix instead? And in any case didn't take me a hell of a long time to establish it wasn't the PCs at all and move on from there.	pctek (84)
1374422	2014-05-08 00:12:00	It does seem from the initial posting that NAN did offer to return and were turned away, but of course if that return was anticipated to cost more money I'd understand that. As for the $225, presumably that was mostly labour, which probably equates to maybe a couple of hours work? Nope. Sorry. I asked the owner who was present when the NAN people were there doing bugger all. They were turned away because they were phoned and told the bill was in dispute, told the business was not interested in further work from them yet turned up anyway ready to wipe a PC. WIPE a Pc...this isn't some little thing....the guy potentially would have been left in a hell of a mess and still without the fix done. The PCs were clean, I established that. Manually.	pctek (84)
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