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| Thread ID: 51120 | 2004-11-12 04:31:00 | Modem Troubles | Sandra (6396) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 290914 | 2004-11-12 04:31:00 | .. I have a new NEC laptop. It has Windows XP installed (plus SP2). It has a Smartlink 56K internal modem installed. My ISP is Paradise. My problem is that everytime I want to go on line I have to uninstall my modem and reinstall, otherwise I get error message 678. I have tried reducing speed to 57800 and COM port settings on their own - this doesn't work. I called Paradise - they said sometimes this modem has 'issues'.They gave me a extra initialisation command to try that worked only once and recommended the uninstall/reinstall. I'm tired of doing this. The first week I had the computer it worked fine. I have two questions 1. Is my modem a dodgy one? 2. Will my modem work better if I change ISP? |
Sandra (6396) | ||
| 290915 | 2004-11-12 04:44:00 | If it is still under warranty take it back tell the shop to replace it or the modem | Spacemannz (808) | ||
| 290916 | 2004-11-12 05:04:00 | Welcome to PF1 Sandra. I Doubt it's your ISP, it's more likely an Operating System (OS) or DUN or port issue. Is [url=http://www.modem-help.co.uk/chips/smlhamr.html]this your modem? See what google says. Murray P |
Murray P (44) | ||
| 290917 | 2004-11-12 05:15:00 | Ok, haven't dealt with modems for a while, seems it could be your ISP :D but, tend to go with lines (is the problem happening from one or all locations?) or DUN handshaking or driver/OS issues as you need to re-install the thing. A quick google came up with this; DUN Error 678 & 679 (www.modemsite.com) & reload of the previous URL I duffed (www.modem-help.co.uk) Murray P |
Murray P (44) | ||
| 290918 | 2004-11-12 05:17:00 | And more from our very own Xtra (www.xtra.co.nz). Murray P |
Murray P (44) | ||
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