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Thread ID: 51377 2004-11-19 07:13:00 Dead/Stuck pixels mr_rix (5375) Press F1
Post ID Timestamp Content User
293864 2004-11-19 07:13:00 How common are these in LCD (desktop) screens?

I got one on my brand new screen, and it's really (insert vulgar adjective here) me off.

Any tactics to fix? I heard massging the area sometimes works but not for me.
mr_rix (5375)
293865 2004-11-19 07:39:00 >I heard massging the area sometimes works but not for me
that won't work for anyone
Different manufacturers have different policies regarding dead pixel replacement
Some are 4 some are 10 & i is even 17 before they will replace
I very much doubt you will get a replacement monitor for one dead pixel
Stumped Badly (348)
293866 2004-11-19 07:39:00 There is no fix,I would suggest if it is brand new you return it immediatly and tell them you never agreed to purchase faulty goods.. metla (154)
293867 2004-11-19 07:54:00 My AOC monitor came with a 3 year zero pixel policy the highlander (245)
293868 2004-11-19 07:59:00 Some manufacturers also have a no dead or stuck pixel guarantee, usually depending on the model. Philips have this guarantee on their business and pro models but not on the consumer model. If it's not covered by the manufacturer policy, but it is in such a position that it is annoying and detracts from your usage of the product, you may have an out in the fit for purpose clause in the Consumer Guaranties ACT. You'd have to check it out.

Murray P
Murray P (44)
293869 2004-11-19 08:03:00 The landscape has changed in the last few months regarding pixel warrenties,LCD's are available in every price range with a 3 year stuck pixel warrentie.Plus prices have dropped so its a good time to buy.

The CMV range (god bless em) have a zero pixel warrenty for an extra $20....

Anyhow,if the screen is brand new then you have right of return no matter what the warrenty.....Its faulty goods.....
metla (154)
293870 2004-11-19 09:14:00 >My AOC monitor came with a 3 year zero pixel policy<

That should be dead pixel policy which means I don't have to wait until every pixel on the screeen is dead before i get a replacement :-)
the highlander (245)
293871 2004-11-19 09:18:00 I would double check that if i was you,just looking over some specs i see an AOC unit listed as 3 yrs Bright Pixels Free,that only covers stuck pixels...not dead pixels.

Not to say that the model and warranty on my pricelist has any correlation with what you purchased....
metla (154)
293872 2004-11-19 09:52:00 CMV? Why was I not told about that warranty?

Other than the dead pixel, I really love their 17" model CT-722A, sharp, bright and good colours.

I actually work at the place I bought it from so I don't think I'll have a problem, I'll take the 3 day old display model that has no dead pixels.
mr_rix (5375)
293873 2004-11-19 09:55:00 Just to clarify, I have a STUCK pixel, not a dead one.

But it does chage colour, say, using PF1, the background is white, so the pixel shows up red, where as if the screen is black (screensaver) the pixel is blue.
mr_rix (5375)
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