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Thread ID: 51350 2004-11-18 19:11:00 PC disconnects when phone rings jonzsie (2689) Press F1
Post ID Timestamp Content User
293611 2004-11-18 19:11:00 Hi,

Wonder if someone can help a friend of mine is having probs with her computer disconnecting every time the phone rings. I'm sure I have read this before and have looked on my computer under phones and modems settings and network settings but can't find anything.

Can someone please help.
Thanks
jonzsie (2689)
293612 2004-11-18 19:15:00 Hi Jonzsie,

Does your friend have call waiting/call minder or similar services? Those services sometimes cause the PC to disconnect, as it tries to put through the call to the phone line.
somebody (208)
293613 2004-11-18 19:26:00 Yes she does and she is also using a remote server. jonzsie (2689)
293614 2004-11-18 20:33:00 try here xtra.co.nz has instructions on how to disable call waiting

-Jacob
Jacob4165 (199)
293615 2004-11-18 20:33:00 Go to Control Panel > Modems double click, > Dialing Properties > put a tick in the box that says "This location has call wainting" and put *52 in the drop down box. Alternatively you can enter *52 XXXX XXXX before the number dialed to connect to your ISP (XXXX XXXXX being that number).

That will diable call waiting while your using the internet.

Murray P
Murray P (44)
293616 2004-11-18 20:36:00 ops seems murry p managed to get his reply in before mine Jacob4165 (199)
293617 2004-11-18 22:05:00 Thank you everyone for your help...I will pass it one.

Thanks
jonzsie (2689)
293618 2004-11-19 19:42:00 We have two phone lines, one of the computer and one for the home business, we noticed that when the home business phone rang the computer would disconnect. The nice Telecom man came and looked at the lines and found a mouse had nibbled through the casing of both lines at the same place, fixed that up and no more problems!!! Heather J (815)
293619 2004-11-19 20:04:00 That is correct if they are with Telecom.

Telstra is a bit different.
Telstra you have to dial #43# to disable call waiting. Call waiting will be disabled until you reactivate it by dialing *43#.
Jim B (153)
293620 2004-11-19 20:45:00 I know this has been discussed before, but I would like my modem to disconnect on an incoming call. I have call waiting - not de-activated - but feel that my Modem, ISA Hardware one, is possibly too good to allow this.
Any thoughts.
Bye
Peter H (220)
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