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Thread ID: 51485 2004-11-22 08:08:00 Modem Problems Prescott (11) Press F1
Post ID Timestamp Content User
294967 2004-11-22 08:08:00 howdy, umm im having a few modem problems at the moment, i have a 56k dial up modem. sometimes, but at the moment very often, i am getting disconnected and given a message, the device has reported an error, even after a reset this message still comes up occasionally, and like just before i got disconnected and given this message again. what can i do?

i dont have any idea on what brand/model my modem is but its a pci one, ive got xp sp1 and on xtra dial up flat rate.
TIA
Prescott (11)
294968 2004-11-22 08:34:00 Did the error message have a number? Have a look under Control Panel > System > Device Manager. Are there any yellow exclamation marks beside your modem? Right clicking on the device will give you Properties and further information. Jen C (20)
294969 2004-11-22 08:40:00 > Did the error message have a number?

yeah i think there was, 651 i think it was, but it appeard for 1 sec then went away, im pretty sure that is the number

>Have a look
> under Control Panel > System > Device Manager. Are
> there any yellow exclamation marks beside your modem?

no there is no yellow marks beside the modem but there are yellow marks next to the ethernet net controller and SM Bus controller but i know what those are, i just havent had time to download those drivers:p but i hope those arnt affect the modem

oh and no im not running my pc on a network
Prescott (11)
294970 2004-11-22 08:57:00 That error can be caused by having the wrong modem inf file. Perhaps you should figure out what modem you have :-) and check that you have the right driver for it. PaulD (232)
294971 2004-11-22 09:29:00 If it was working fine before, just to be sure, plug a phone into the socket you usually use for your modem and have a listen to the dial tone to make sure theres no extraneous noise in the background, crackling, whatever . Obvious, I know, but it's a good starting point in a process of elimination . It's caught me out more than once .

Catweazle
Catweazle (2535)
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