Forum Home
Press F1
 
Thread ID: 137160 2014-05-29 22:03:00 IE & WLM NZHawk (4093) Press F1
Post ID Timestamp Content User
1376157 2014-05-29 22:03:00 Sony Vaio VGN-NW280F
Windows 7 Home Premium 64bit

Internet Explorer v10 and previously v11 opens to a white window then in about 15 second closes
internet connectivity ~ works
Mozilla Firefox ~ works

Reset Internet Explorer settings: fails on Applying default settings
downgraded from IE v11 to IE10: no change
scanned with Malwarebytes: clean
tried opening in Safe Mode: no change
Windows security updates: no change

other symptoms:
right click on My Computer, Properties ~ will not open
Windows Live Mail will not print an e-mail

I am inclined to think all these problems are related

would like assistance on getting IE & WLM working correctly.

Thank you in advance
NZHawk (4093)
1376158 2014-05-29 22:31:00 Does anything crash / any error messages pop up?? Chuck TV on it. We'll see what Event viewer is saying ( if it's showing errors). Speedy Gonzales (78)
1376159 2014-05-29 22:34:00 running chkdsk on it will TV as soon as it's done

no crash no error messages popping up
NZHawk (4093)
1376160 2014-05-29 23:52:00 Try starting in safemode with networking, if it then opens, try running antimalware programs like Adwcleaner, IF it has AVG , uninstall it, its useless anyway, AVG is known to cause the problem.

Has the computer got any of those rubbish reg cleaners or performance enhancing programs ? You may want to run sfc as well.
wainuitech (129)
1376161 2014-05-29 23:54:00 thank you NZHawk (4093)
1376162 2014-05-29 23:59:00 Go into internet options in the control panel, reset again then check if GPU offloading is enabled. If it is, disable it.

5747
wratterus (105)
1376163 2014-05-30 00:21:00 am doing a chkdsk
won't be able to try these until complete

thank you
NZHawk (4093)
1376164 2014-05-30 01:27:00 wratterus ~ restored advance setting & reset ~ GPU was not enabled ~ reset still failed Applying default settings NZHawk (4093)
1376165 2014-05-30 01:31:00 trying sfc now NZHawk (4093)
1376166 2014-05-30 02:13:00 Ok - in the run box type iexplore.exe -extoff and try that wratterus (105)
1 2