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Thread ID: 52194 2004-12-12 10:11:00 Dial up modem problem Peter M (852) Press F1
Post ID Timestamp Content User
302356 2004-12-12 10:11:00 Have recently had problems with erratic downloads or internet connection locking up/disconnecting etc. Tried picking up my phone while PC was on line and about every 20 secs or so I can hear the same handshake noise as when it dials up. Once connected this shouldn't still be happening should it? Any ideas as to what would cause it? Win 98 with IE6 Connexant PCI modem. Peter M (852)
302357 2004-12-12 11:26:00 I think that's possible depending on what settings/strings are entered in your modem's properties or, if you have software that keeps the connection alive or, something will ill intent is accessing the net. It could even be a programme that is set to check for updates or email, for eg, at very short intervals or something refreshing.

Have you done a scan for malware with up-to-date antivirus and anti-spware software. Check your system processes, running tasks (Programmes) and start up (click Start, Run, enter: msconfig and hit enter, go to Start Up tab).
Murray P (44)
302358 2004-12-12 20:46:00 Yes, I have done recent scans with Adaware, Spybot S&D and Nortons, All clean. Peter M (852)
302359 2004-12-12 20:56:00 sounds like phone line problem, there is a big error and the modem is reconnecting. check the phone leads and jacks in the house, otherwise call telecom. tweak'e (174)
302360 2004-12-12 23:17:00 Picking up the handset can also force the disconnect or reconnect, as it severely alters the fevel. godfather (25)
302361 2004-12-13 08:26:00 Ok thanks, never noticed it before. I am sure that in the past if I picked up phone while someone was on the internet then I just heard a whole lot of static. Now this handshaking dialing is going on and on and on etc. Peter M (852)
302362 2004-12-13 08:34:00 If you lift the receiver while the modem is in use, and especially if you are using a cheep modem (schh how cheep modems have got these days $9..far out) then the modem will re-negotiate the connection speed as "noise" has now been introduced on to the line. This is normal modem behaviour. PeebZ (454)
302363 2004-12-13 08:47:00 The first thing to try with disconnect problems is to disconnect all phone, faxes and anything else connected to the phone line to check if any of these things are causing a problem

If you have sky digital disconnect the phone line from the sky decoder.

Extension leads can also cause problems as well as double adapters.

Also make sure Outlook Express is not set to disconnect your modem after checking for mail.

Can you hear any noise or interference on the phone line when using the phone normally.
Jim B (153)
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