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Thread ID: 52359 2004-12-17 04:13:00 AVG 7 Upgrade B.M. (505) Press F1
Post ID Timestamp Content User
304371 2004-12-17 04:13:00 I think I might have an AVG problem.

I’ve updated to AVG7 and since then I have been unable to forward any mail, to anyone, other than Xtra customers. It just so happens that I updated yesterday at the same time Xtra had problems so they got blamed. I now have reason to “suspect” AVG as being the villain? In fact, I actually managed to get someone on Xtra’s help line and they suggested “Uninstall AVG”! Hmmm, must be a better way surely?

Anyone else had this problem?

Windows ME, OE6, AVG7, ISP’s Xtra & ClearNet (Xtra default Mail client.)

Cheers

Bob
B.M. (505)
304372 2004-12-17 04:21:00 I havent had this problem, but am reluctant to install new version of avg since hearing of other people having similar probs to you.

quite a few have i think, dont know if or how they have fixed it ether?

:groan: sorry not much help but others out there may know what to do.
beetle (243)
304373 2004-12-17 04:27:00 Trouble is Beetle their not updating the Virus definitions after the end of the month. (So I believe) B.M. (505)
304374 2004-12-17 04:35:00 Just make sure you go through the email configuration and you should have no worries, alternativy just turn off the email scanner as xtra do this for you anyway. Rob99 (151)
304375 2004-12-17 04:37:00 Yes, I had a lot of grief with the new version of AVG with trying to send emails and have since switched to Avast! which gives no trouble.

Have a look at this thread (pressf1.pcworld.co.nz), specifically what R2x1 says about the email settings and see if that works for you. I did not try it myself.
FoxyMX (5)
304376 2004-12-17 05:12:00 I think I might have an AVG problem.

I’ve updated to AVG7 and since then I have been unable to forward any mail, to anyone, other than Xtra customers. It just so happens that I updated yesterday at the same time Xtra had problems so they got blamed. I now have reason to “suspect” AVG as being the villain? In fact, I actually managed to get someone on Xtra’s help line and they suggested “Uninstall AVG”! Hmmm, must be a better way surely?

Anyone else had this problem?

Windows ME, OE6, AVG7, ISP’s Xtra & ClearNet (Xtra default Mail client.)

Cheers

Bob

Not sure if this was the problem but Xtra was having a few problems yesterday See "Network Status"
xtra.co.nz
Joe Blogs (35)
304377 2004-12-17 06:04:00 Yes, I updated the same time as Xtra threw a wobbly yesterday so they got the blame . :)

Better apologise to them, as now I’ve read the links provided I think the problem is AVG . :mad:

Xtra blame them anyway . :D

I will toil on manfully, before spitting the dummy and chucking the whole thing out .

Pity they ruined a good programme, all in the name of progress .

How often have we seen that over the years??? :confused:
B.M. (505)
304378 2004-12-17 07:02:00 Ok so how many times will it have pop ups to say upgrade? ive had at least 2 and clicked on install but chickened out and now its not popping up any more?
will have to go to the sight i guess and have a look.


is it worth the upgrade or just jump ship and get a new prog?

:@@:
beetle (243)
304379 2004-12-17 07:24:00 I would recommend upgrading and seeing how you go . If you have problems you will soon know about it - the emails come back with a message that AVG could not deliver them . The emails can normally be re-sent later though sometimes you need to try several times or start a new email and copy the contents .

If you have those kind of problems then consider trying another program .
FoxyMX (5)
304380 2004-12-17 08:07:00 Ok, I think I’ve cracked it?

Try this:

Double Click AVG Desktop Icon .
Click Control Centre .
Click E-Mail Scanner .
Click Properties
Click Properties (Not the same one)
Click Servers
Highlight pop3 in E-Mail proxy server list
Click Modify
Type in your E-Mail settings (For Xtra pop3 . xtra . co . nz port 110)
Highlight smtp in E-Mail proxy server list
Click modify
Type in your E-Mail settings (For Xtra smtp . xtra . co . nz port 25)
Delete any other settings
Click OK
Say a small prayer :D

Restart computer, and try not to swear if it doesn’t work .

Worked for me, but what a b… . y rigmarole .
B.M. (505)
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