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| Thread ID: 52629 | 2004-12-24 21:32:00 | Like Glue | ramu (726) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 307234 | 2004-12-24 21:32:00 | I've a big problem, people . Hope someone would be able to give me a clue . My OS is Win XP Home . I downloaded eTrust ezArmour Antivirus from its website a couple of months ago as found out from Microsoft's website . It gave me a registration number . When I started to register, it began to tell me that it was a wrong number, when I had been virtually copying it and pasting it on to the box and clicking OK! Then it was history! I don't have it in the system as I deleted the original downloaded file from the C Drive . Now on the desktop has an icon that will pop up when the pC is truned on & will show:"unable to load licence key validation library" . Also, I still have a folder in the Programme Files with name;CA . I honestly don't know what is that as I did not give that name . I tried several times to get rid of that folder . It never goes out but will bring up a message saying: "cannot delete ArcLib . dll . Access is denied . " How do I go about fixing this problem? Couldsomeone tell me how? |
ramu (726) | ||
| 307235 | 2004-12-24 21:38:00 | go to run/start and type msconfig. Go to the startup tab. See if any entry there is pointing to the folder for that program. Untick it, then reboot. Or go to start/run and type regedit. Then go here HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run Find the entry for that program, highlight it delete it. Reboot. And also here HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run Do the same thing and reboot. |
Speedy Gonzales (78) | ||
| 307236 | 2004-12-25 01:23:00 | Have a look at this page. www.my-etrust.com hth |
johnboy (217) | ||
| 307237 | 2004-12-25 20:56:00 | Thanks Speedy & Johnboy. Great helpers! I wish you both a happy & prosperous New Year. God Bless you! Cheers mukesh |
ramu (726) | ||
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