Forum Home
Press F1
 
Thread ID: 52629 2004-12-24 21:32:00 Like Glue ramu (726) Press F1
Post ID Timestamp Content User
307234 2004-12-24 21:32:00 I've a big problem, people . Hope someone would be able to give me a clue . My OS is Win XP Home .

I downloaded eTrust ezArmour Antivirus from its website a couple of months ago as found out from Microsoft's website .

It gave me a registration number . When I started to register, it began to tell me that it was a wrong number, when I had been virtually copying it and pasting it on to the box and clicking OK!

Then it was history! I don't have it in the system as I deleted the original downloaded file from the C Drive .

Now on the desktop has an icon that will pop up when the pC is truned on & will show:"unable to load licence key validation library" .

Also, I still have a folder in the Programme Files with name;CA . I honestly don't know what is that as I did not give that name . I tried several times to get rid of that folder . It never goes out but will bring up a message saying: "cannot delete ArcLib . dll . Access is denied . "

How do I go about fixing this problem? Couldsomeone tell me how?
ramu (726)
307235 2004-12-24 21:38:00 go to run/start and type msconfig. Go to the startup tab. See if any entry there is pointing to the folder for that program. Untick it, then reboot.

Or go to start/run and type regedit. Then go here

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run

Find the entry for that program, highlight it delete it. Reboot.

And also here

HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run

Do the same thing and reboot.
Speedy Gonzales (78)
307236 2004-12-25 01:23:00 Have a look at this page.
www.my-etrust.com
hth
johnboy (217)
307237 2004-12-25 20:56:00 Thanks Speedy & Johnboy. Great helpers! I wish you both a happy & prosperous New Year. God Bless you!

Cheers
mukesh
ramu (726)
1