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| Thread ID: 137194 | 2014-06-04 09:25:00 | UFB Internet providers in Wellington | kingdragonfly (309) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1376470 | 2014-06-09 04:12:00 | He's going UNLIMITED Chill! Ooooh, that will be a calamity. Don't know where the repeated bagging of Orcon bandwidth is coming from. I think you are ignoring the big changes made over the last few months. The Truenet stats don't reflect your judgement. OP, all ISP's have an early termination fee and many (incl Snap, according to the GZ thread on their going unlimited mid May), only change plans at the next billing cycle. The Genius probably would have been swapped by now, or your problem otherwise attended to, if you had accessed the techs directly as advised earlier. Anyway, good luck with Snap. |
linw (53) | ||
| 1376471 | 2014-06-09 04:30:00 | Orcon will not be flexible and you will be throttled or charged for over use. Its almost guaranteed. |
DeSade (984) | ||
| 1376472 | 2014-06-09 05:12:00 | Nothing I see wrong in principle. Each party agreed and then signed up. If I went into KFC and bought a Snack Box but I am still hungry I cannot pay the difference and upgrade it to a Lunch Box. I have never verbally asked Snap. We were on a 100GB plan, Snap allows one to add more data during the month as did TCL (now Vodafone) does. So I added $20 for 250GB additional. I didn't use 100GB of it but I didn't get a part refund. Likewise if I paid $15 for 100GB more but found out I needed more I simply had to pay another $15 (total of $30). In all fairness. Snap's call queue IME has been 30mins. If you don't opt for a contract the router cost $200 and I think you might be liable for a connection charge too. If you sign a contract, you are obligated to meet your side of the terms. |
Nomad (952) | ||
| 1376473 | 2014-06-09 22:01:00 | Good news is after 3 phone-calls, Orcon decided to let me upgrade immediately instead of waiting on the next billing cycle. Again, I had not incured any overage fee beforehand, so that wasn't an issue. Almost without exception, my experience with content / internet providers is that they usually happy to have you upgrade immediately There's one thing that every merchant loves is impulse buying. The exception is when the customer is trying to get out of a fee after-the-fact, such an overage. Now if Orcon would only switch their Chinese-made "Genius" modem, BusyBox, to something more reliable. |
kingdragonfly (309) | ||
| 1376474 | 2014-06-09 22:25:00 | That is good. But, PLEASE, go to GZ and get that damn Genius problem sorted. Mine is solid as, so it's not a necessary problem. Those guys (FireEngine, FlameBeard, Sounddude) are tremendous. PS Wonder where you get a NON Chinese made device these days?? |
linw (53) | ||
| 1376475 | 2014-06-09 22:26:00 | @DeSade. Where on earth do you get that from? Please supply facts or stop spreading FUD. | linw (53) | ||
| 1376476 | 2014-06-12 08:59:00 | TrueNet is bullshit. It measures NZ only, not international. NZ bandwidth / backhaul is cheap, its their international they let go to custard. Hell even bandwidth to Aus where a lot of caches and main DCs like Googles are, is cheaper, but my family had issues where they couldn't even watch a 720p video on their DSL (syncing 12mbps), that's *bad*!! | Chilling_Silence (9) | ||
| 1376477 | 2014-06-12 09:02:00 | @DeSade. Where on earth do you get that from? Please supply facts or stop spreading FUD. It's not FUD if its a consistent experience people have. Why did my father leave Orcon? A $200 overcharge at $2 per GB. A fan you may be, lucky you may be, but almost everybody else has **** experiences with them. If there's smoke, there's likely fire... |
Chilling_Silence (9) | ||
| 1376478 | 2014-06-12 09:56:00 | TrueNet is bullshit. It measures NZ only, not international. NZ bandwidth / backhaul is cheap, its their international they let go to custard. Hell even bandwidth to Aus where a lot of caches and main DCs like Googles are, is cheaper, but my family had issues where they couldn't even watch a 720p video on their DSL (syncing 12mbps), that's *bad*!! When was that? Was it before the network upgrades made reasonably recently? I have already told you I had 12 YT HD videos running at once with no buffering. I don't know but that is hard to reconcile with one 720p bad experience. I am on UFB but you are talking International not local. |
linw (53) | ||
| 1376479 | 2014-06-12 10:25:00 | It's not FUD if its a consistent experience people have. Why did my father leave Orcon? A $200 overcharge at $2 per GB. A fan you may be, lucky you may be, but almost everybody else has **** experiences with them. If there's smoke, there's likely fire... Admittedly $2 overage/GB is high but presumably no one forced him to go 100GB over? Your statement that almost everybody has a bad experience is hardly credible. And I find it hard to figure how luck has anything to do with my experience. Just calling it as I see it as of now like on a 30/10 plan, Sydney 27.73/9.24, LA 9.16/6.78, London 23.34/6.95. I certainly can't see what is wrong with this but what do I know. |
linw (53) | ||
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