Forum Home
Press F1
 
Thread ID: 52710 2004-12-27 12:15:00 avg7 blocks e-mails bpt2 (6653) Press F1
Post ID Timestamp Content User
308080 2004-12-27 12:15:00 I have installed AVG7 with latest upgrade on my winxp computer running zonealarm pro. Even with mailsafe disabled I cannot get to my e-mail. As soon as I shut down ZA all is well. I also do not have the e-mail dialogue box in AVG7 for configuring e-mail scanning.

On my work computr running Win ME all appears to be working fine with ZA Pro running as well.
What's going on?
bpt2 (6653)
308081 2004-12-27 12:36:00 Join the club, my MailWasher would not work,

Then my printer came out of sleep mode when I turned the computer on, so I took it off, lets hope Clear-net keep there anti-virus working for a while
Eric (378)
308082 2004-12-27 18:41:00 This does seem to be a common problem, most probably due to programs conflicting, even though they are apparently turned off.
If you type AVG 7 conflicts into Google you will see that it affects a lot of people. You may get some ideas from other peoples experiences.

I dont get any problem using Kerio Personal Firewall + AVG 7+Foxmail email client and Win XP Pro.

Maybe you just have to sacrfice a program.
Terry Porritt (14)
308083 2004-12-27 21:13:00 I've reported this problem at PF1 when I first installed AVG7.

I originally bypassed the problem by putting my ISP email server address in AVG as a trusted zone.

Try that.

btw - you haven't accidently set ZoneAlarm to block your email program did you?
nzStan (440)
308084 2004-12-27 21:34:00 Also, you may want to run through the firewall setup recommended by the AVG makers, Grisoft.

Avaiable here guru1.grisoft.cz
pheonix (36)
308085 2004-12-28 00:07:00 My ZA settings allow all avg components through, and I have just discovered that I can get at my e-mails if I change the firewall settings from high to medium.
But I still can't configure my avg e-mail scanner. Anyone had that problem? I have 5 buttons in the control centre for database, scheduler, shell extension, update manager and virus vault, but no e-mail scanner. avgemc is running and I get the pop-ups when I check for e-mail.

Any further ideas?
bpt2 (6653)
308086 2004-12-28 00:13:00 can you get the email settings via avg control panel/veiw/componants ?

otherwise i sugest you download the latest ver, uninstall AVG and then reinstall the new ver.

what ver of ZA are you useing ?
tweak'e (69)
308087 2004-12-28 01:27:00 After I installed the new AVG ZA personal kept asking if I wanted to have AVG as a "proxy server". I didn't really understand what that's all about so I clicked no. Then in Outlook Express I discovered I could recieve emails but not send them, OE lept coming up with error messages. So the next time ZA came up with the query about using AVG as a proxy I clicked yes and e'thing works fine now.

Just my experience.

HTH :) :stare:
mark c (247)
308088 2004-12-28 04:41:00 My ZA settings allow all avg components through, and I have just discovered that I can get at my e-mails if I change the firewall settings from high to medium.
But I still can't configure my avg e-mail scanner. Anyone had that problem? I have 5 buttons in the control centre for database, scheduler, shell extension, update manager and virus vault, but no e-mail scanner. avgemc is running and I get the pop-ups when I check for e-mail.

Any further ideas?

You could try adding the pop3 and smtp IP or host address of your ISP to your Zone Alarm trusted zone.
nzStan (440)
308089 2004-12-28 06:38:00 What email program are you running?
PC
Peter Cox (544)
1 2