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Thread ID: 52926 2005-01-03 00:59:00 USB Problem Dally (6292) Press F1
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310009 2005-01-03 00:59:00 I bought a 4 port USB 1.1 Hub from DSE and connected it to one of my 2 USB ports using bus power mode and then connected the scanner to the hub. "Device Manager" confirmed it was working properly. So far OK but as soon as I tried to connect my digital camera to the hub both my USB ports went dead. The question is if I try to get round the problem by putting in a PCI USB card is it likely to work. Dally (6292)
310010 2005-01-03 01:38:00 Does this hub go by power??? You shouldnt need a PCI card if u have a hub.
and it runs from power....
Speedy Gonzales (78)
310011 2005-01-03 01:48:00 What I was hoping to do was to put in a PCI USB card to give me some USB ports as in connecting my camera to the hub it caused both my computer USB ports to go completely dead. Now I have no working USB ports and hoped that whatever was affecting them would not influence the PCI slot that I would use for the USB card. Dally (6292)
310012 2005-01-03 01:52:00 You can buy a PCI card if u want, but whatever it is shouldnt kill the USB ports, if the hub goes by power. I would check device manager, and see if the USB ports still appear here. Noone has disabled the USB ports in the BIOS have they?

Also, are these USB ports the ones built in USB 1.1 or USB 2?
Speedy Gonzales (78)
310013 2005-01-03 02:05:00 Device manager says USB ports not working. They are 1.1. and USB ports were not disabled in BIOS. The hub has two ways to power - Bus power and adapter. When it killed my USB ports it was on Bus power. Dally (6292)
310014 2005-01-03 02:08:00 Hmmm delete those entries and reboot. See what that does.

Maybe the power supply u have in the case is too low or something? How many watts is the power supply?
Speedy Gonzales (78)
310015 2005-01-03 02:29:00 Thanks SG - I did try a reboot but they are still dead. Not sure about the power supply but everything else is working fine. Only went for the hub because I was getting so many devices that were off USBs and only having two and fiddling round the back was getting to be a pain. Dally (6292)
310016 2005-01-03 02:33:00 Hmmm is this a pc you put together Dally, or did u buy it as a system from somewhere?

And what exactly does this error say?? Under the USB ports??
Speedy Gonzales (78)
310017 2005-01-03 03:11:00 Hi SG The computer is a Dell GX1 (Steam Driven) which I've added bits and pieces to like a DVD combo drive and more HD. I've been through the Device Manager trouble shooter again in case I missed something but still "this device is not working". Your power theory may be the answer - I was probably asking it to do more than it was capable of Dally (6292)
310018 2005-01-03 03:24:00 The power supply maybe the prob, BUT if that USB hub can connect to a power supply, it shouldnt matter. That should have fixed the prob. BUT strange something has killed the USB port/s altogether. It might also have something to do with what else u have in the case. Like hdd/cd/dvd etc...And how many of them are in the case. Speedy Gonzales (78)
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