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| Thread ID: 53082 | 2005-01-07 01:53:00 | Twain_32 error message | NanaJ (6810) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 311535 | 2005-01-07 01:53:00 | I have an HP PSC 23100 all-on-one printer; Win98SE. My problem is that when I want to use the scanner, this is the error message I get: "Could not open the TWAIN source. Make sure there is a valid source for your scanner found in the TWAIN directory found in the Windows directory." It doesn't make any difference whether I try to use the scanner through my very old Photoshop 3 or through the HP Director, I still get the same message. I have searched the HP site without any joy and also Google. Is there a simple solution to this problem? :confused: |
NanaJ (6810) | ||
| 311536 | 2005-01-07 02:02:00 | I take it u installed the drivers for the scanner?? | Speedy Gonzales (78) | ||
| 311537 | 2005-01-07 03:19:00 | Thanks - yes driver installed. The scanner worked intermittently previously, but since Jetstream installed it's failed to wake up. Nothing else has been altered. Am about to uninstall/reinstall HP (again)... :stare: :badpc: |
NanaJ (6810) | ||
| 311538 | 2005-01-07 03:27:00 | If the reinstall does'nt fix it . Have a look thru the hp forums you should find the fix there.. forums1.itrc.hp.com 353475&threadId=230422 hth |
johnboy (217) | ||
| 311539 | 2005-01-07 03:38:00 | Go to device manager and under usb root hub . Double click on each and go to power management and untick the allow the computer to turn this device off to save power, option off . See if that works . |
Speedy Gonzales (78) | ||
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