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| Thread ID: 53067 | 2005-01-06 16:02:00 | USB Issues - New Hardware Wizard | johnleask69 (6774) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 311403 | 2005-01-06 16:02:00 | I hope that someone can help me. Everytime I plug in a USB-related device into my computer, the "Found New Hardware Wizard" starts up. I then click "Install the software automatically" and after a few moments, it tells me that it "Cannot Install This Hardware". This message follows: "The hardware was not installed because the wizard cannot find the necessary software." I currently cannot transfer my pictures from my digital camera to my computer and I cannot transfer data to my USB Flash Disk. This is a very big problem which I hope can be resolved. |
johnleask69 (6774) | ||
| 311404 | 2005-01-06 16:12:00 | What OS are you using? If you're using XP you will need to have at least service pack 1 installed for native support. Did you receive any drivers with the hardware? Try installing them before attaching the devices. :) |
4bes (2848) | ||
| 311405 | 2005-01-06 16:41:00 | Well yes, I am using Windows XP. How do I know if I have Service Pack 1 or not? And what is native support? I received drivers on a CD-Rom but it is only for Windows 98 and it does not allow me to install since I have XP. | johnleask69 (6774) | ||
| 311406 | 2005-01-06 16:45:00 | Go to the control panel - system. It will say on the first tab that you're using Windows XP then it should list the version and service pack underneath. | 4bes (2848) | ||
| 311407 | 2005-01-06 16:50:00 | Okay I checked and it shows that I have Service Pack 2... Now what? :) | johnleask69 (6774) | ||
| 311408 | 2005-01-06 16:53:00 | have a look in Device manager (controlpanel - system - hardware tab (top button)) Are there any yellow symbals next to anything? |
4bes (2848) | ||
| 311409 | 2005-01-06 17:06:00 | Yes, there is a yellow question mark next to 'Other Devices'. I clicked the little plus sign and then there is another yellow question mark next to "USB Mass Storage Device". I currently have my USB Flash Disk connected to my computer. | johnleask69 (6774) | ||
| 311410 | 2005-01-06 17:21:00 | Have you tried letting it search online for the drivers? The only other thing I could suggest would be to try and update your m/board drivers. Hopefully someone else here will be able to help. :) |
4bes (2848) | ||
| 311411 | 2005-01-06 18:13:00 | What make of Camera and Flash Disk is it John? I had trouble with a Genius G-Shot Camera on one computer that I was unable to resolve. :badpc: |
B.M. (505) | ||
| 311412 | 2005-01-06 21:16:00 | Yes, there is a yellow question mark next to 'Other Devices'. I clicked the little plus sign and then there is another yellow question mark next to "USB Mass Storage Device". I currently have my USB Flash Disk connected to my computer. Delete that entry and reboot. That MIGHT fix it. |
Speedy Gonzales (78) | ||
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