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Thread ID: 53250	2005-01-11 23:28:00	ACER laptop woes	tingle (6539)	Press F1

Post ID	Timestamp	Content	User
313148	2005-01-11 23:28:00	:badpc: my sons acer laptop had water spilt on it. sent it back to DSE for repairs, who sent it on to acer. they said they had to replace motherboard. gave me a quote of $1498. i laughed at them and said no thanks, then spoke to my insurance co who said they would cover it, so i told DSE to go ahead. ACER said they would have to re evaluate quote. another 10 days go by and i get a new quote for $950. i asked why the huge diff, but nobody knows....????? something very odd about that. anyhoo, i get the thing back all fixed and working ok, but the keyboard and mouse/fingerpad are all warped out of shape. so back to the shop it goes, now have to wait another friggin 10 days to get it evaluated! i have emailed the manager at ACER and gave him the above story and also complained, but as yet have heard nothing. just a heads up guys. lets be careful out there.....	tingle (6539)
313149	2005-01-12 01:54:00	Indeed, be careful. Be very careful. Don't spill liquids on computers. :D Water is bad. Coffee and soft drinks are Very Bad.	Graham L (2)
313150	2005-01-12 01:56:00	Dont Acer Laptops have a 2-hour service agreement?	m_pav (6721)
313151	2005-01-12 02:11:00	Realistically - only for minor repairs, as stated in the warranty. Although this problem doesn't seem to have been handled properly. It may depend on where & which Acer agency or Acer direct.	quarry (252)
313152	2005-01-12 02:54:00	:badpc: i asked why the huge diff, but nobody knows....????? something very odd about that. They just don't want to tell you ;) It's called "Tip for extra drinks in the next 2 months for the workshop"! :D	~sy~ (95)
313153	2005-01-12 04:37:00	Dont Acer Laptops have a 2-hour service agreement? Yeah I don't imagine that covers user error etc. "Oh I just backed over my laptop, but your warranty says you have to fix it in 2 hours" Not likely.	ninja (1671)
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