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Thread ID: 53335 2005-01-14 12:20:00 2mbit REAL slow Fatjoz (6366) Press F1
Post ID Timestamp Content User
314021 2005-01-14 12:20:00 i've got 2mbit 10 gig. Went to 14 gig last month and cap reset on like th 8th few days ago.

But like internets still going reaaaal slow ay. :/ Like I dunno what it is ay. I ring xtra they say turn off the modem turn it back on but I did and it goes quick then slows down hard

I've checked my cap and i've done like 400mb... so i'm thinking what the hell is possibly going on ?
Fatjoz (6366)
314022 2005-01-14 12:53:00 try using the USB method instead of the Ethernet one, if you are using ethernet. If USB works, then youre having the exact same problem as me, when i broke the limit my connection went slow and stayed slow, but only on ethernet, not USB. on USB it went fine. im still trying to work it out myself, its either the Ethernet card/adapter on the PC or the settings which govern it causing the problem. the funny thing is, it only began when i went over the limit on the 3gig plan. Kindel (6640)
314023 2005-01-15 02:20:00 dude also check this out.

cxfiles.orcon.net.nz

downstream: 64k ~_~ ***???
Fatjoz (6366)
314024 2005-01-15 05:00:00 xtra have been having problems with its internet today, its working fine now, may be you should try again. also have you done a virus and spyware scan? Prescott (11)
314025 2005-01-15 12:23:00 Bro... cxfiles.orcon.net.nz

It's been a problem for like 3/4 days now. Basically since cap reset. Isn't really applicable for me to use a usb cable cause i'd need a 10/15 metre one... Eitherway it's not even cable problem. The modem is showing downstream at 64k which *suprisingly* is the capped net speed on 10mbit....

Another call 2 xtra???
Fatjoz (6366)
314026 2005-01-15 12:39:00 Yep.

Actually, it might take a few.

Tip: If you get someone who knows nothing about anything (about 2 in 5 chance) ..... politely say you have to go and call again in 5 mins.
george12 (7)
314027 2005-01-15 19:53:00 Tip: If you get someone who knows nothing about anything (about 2 in 5 chance) ..... politely say you have to go and call again in 5 mins.

A quicker way to do it (that could take ages when you take into account the waiting for your call to be answered by a human) would be to ask for someone like the tech-support team leader or similar. Or even just ask for the person's team-leader. They are supposed to pass you on if you request it.

Mike.
Mike (15)
314028 2005-01-16 07:37:00 Meilad, to test my suggestion move your PC so u dont need a long cable. Kindel (6640)
314029 2005-01-19 11:14:00 ok err rang xtra for the second time, the dood said he'd like open close / close open my connection port and to try turning modem off and back on in 10 minutes or so . Did that and speed went back up to like 820kbps on the modems control panel adsl status .

Now usage: 3 . 3gig/10 and we're back to 64kbps! WOOHOO .

***s the story with this :mad:

How many times do I have to call these tossers .
Fatjoz (6366)
314030 2005-01-19 20:36:00 How many times do I have to call these tossers.
Plenty :D Might be a good idea to ask to speak with the team leader and inform them that your time is precious. Compensation is required to the time lost waiting for things to load while you could be working.
~sy~ (95)
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