Forum Home
Press F1
 
Thread ID: 53447 2005-01-18 01:19:00 My broken laptop screen, should replacement cost & should it be under warranty Chilling_Silence (9) Press F1
Post ID Timestamp Content User
315287 2005-01-27 10:41:00 Well I'll double-check but Im pretty sure I deleted the old photos.

Why they would replace the screen with another less-broken one is beyond me, or even how they can replicate that.

There is no surface-level markings at all! Not a one!

That and because the supposed 'point of impact' appears to have moved, Im curious about whats wrong with the insides of the LCD.

I'll post another pic when I get back from the Parachute Music Festival on Monday arvo. Until then its just going to sit on in my room with the lid down, in exactly the same place where it always is, which is visible here:
www.dimension.net.nz
www.dimension.net.nz

Im wondering if when I come back the lil spot will have 'moved' again...
As you can see by those photo's, it was fine a short while ago (5th of Jan 2005 was when they were taken, hence the datestamp).

Cat has fleas? Maybe.... It was just outside and I saw it and took a pic of it. Dunno why, but there's others:
www.dimension.net.nz
www.dimension.net.nz
www.dimension.net.nz
^^ Those birds have since been disposed of safely with some church friends. We realised it wasnt working with the birds in that position, and the cat also being eyed up by another member of our family (While the cat was eying up the birds... ironic huh):
www.dimension.net.nz


....Oh what the hell, one more ;-)
www.dimension.net.nz

*Note to self - Check access logs when you get home*

Thanks for the help guys, I'll get another photo of the laptop when I get home and compare the two


Chill.
Chilling_Silence (9)
315288 2005-01-27 11:11:00 Well, they replaced the DVD/CDRW Combo drive which was marginally cracked, so Im very pleased with that... Last time Protac just glued it together :) Chilling_Silence (9)
315289 2005-01-31 03:20:00 www.dimension.net.nz
^^ This is what it is currently like, taken when I got home from the Parachute Festival today

This is what is was:
www.dimension.net.nz

Looks like its changing in shape/size to me......
Chilling_Silence (9)
315290 2005-01-31 03:27:00 Looks like its changing in shape/size to me......Yeah, it does have a slightly different shape now.

[wild guess] Would the liquid crystal film and the glass plate changing its pressure cause this damaged area appearance to change? [/wild guess]
Jen (38)
315291 2005-01-31 03:50:00 Im no expert on LCD Displays (Im hoping that one or two of the other members who are well-respected in the area of monitors/electronics may know), but its not like somethings hit it from the front or the back..... Chilling_Silence (9)
315292 2005-01-31 03:56:00 The liquid crystal's appearance will change with temperature/humidity/sut about anything.

That does look like an impact fracture. Is there a bullet hole in the wall facing that screen?
Graham L (2)
315293 2005-01-31 05:23:00 Chill,

What did the user manual say about leaving the laptop running with the screen down?

Where in relation to the crack are the topside ventilation ports if any?

I have seen LCD cellphone screens hemorrage from being left in the dashboard of a car on a hot sunny day. They literally go black, but with no physical damage to the screen.

As stated before, I think your problem has been caused by excess heat with leaving the laptop on and the case closed.

Infact i'd go as far to say user error - case closed and your only recourse is insurance or write it off to experience.
EX-WESTY (221)
315294 2005-01-31 05:57:00 Thermal expansion in such a small sheet of glass will not be enough to cause it to bear on the frame with enough pressue to shatter the glass. However, if there is rigid metal in the frame that can bind against the glass it could provide enough stress in the glass to crack it. I would not expect to see a spider web pattern to the crack in those circumstances.

Chill, do you know what type of glass it is. Impurities in toughened glass can cause it to, apparently, spontaniously break, more often when the temperature is wamer than cooler. This would be a fault within the glass its self, unfortunately by the look of the cracks (usually the whole pane will break into small cubes), its not toughened glass unless of very poor quality.

The fact that it's the same side as the cracked hing does raise suspicions though. There may have been fine cracks caused at the same time as the hinge damage which may even have happened before you received the laptop.

Sorry but, it's all specualtion.
Murray P (44)
315295 2005-01-31 06:50:00 Its on the Opposite side as the cracked hinge actually.....

The 'crack' is _actually_ right above the heat output which is on the rear of the notebook now that you mention it.

I'll see about getting another small pic to show where the heat output is in relation to it, and Im sure Ive got the user manual lying around somewhere so I'll dig it up tonight

Cheers


Chill.
Chilling_Silence (9)
315296 2005-01-31 07:12:00 Nothing in the Manual about use with the lid down

Do not expose the computer to any shock or vibration
Do not place it on an unstable surface
Do not place anything heavy on the computer
Do not expose it to excessive heat or direct sunlight
Do not leave it in a place where foreign matter or moisture may affect the system
Do not place the computer on any surface which will block the vents
Do not disassemble the computer by yourself
Perform routine maintenance on your computer

All the above seem fine....
I'll see if I can find the Warranty info


Chill.
Chilling_Silence (9)
1 2 3 4 5 6