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| Thread ID: 53573 | 2005-01-21 06:51:00 | Internet Troubles | Bren (6046) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 316343 | 2005-01-21 06:51:00 | We got a new Dell laptop today, we tried to connect to the internet, so we used our Xtra account . The computer dialed and managed to connect to the internet, but when we opened Internet Explorer and tried to go to a web site, it comes up with a message saying "Internet Explorer could not open the search page" . I installed Firefox and tried that, but it just came up with a message saying "The connection was refused when attempting to contact www . google . co . nz" The phone line and modem cable work with another computer using the same internet account . . . The computer uses Windows XP, the modem is a Conexant D480 MDC V . 9x Modem . I don't know what other information could be useful . . . Can you help me avoid helpline hell? |
Bren (6046) | ||
| 316344 | 2005-01-21 07:14:00 | check your settings.from these pages www.xtra.co.nz xtra.co.nz www.xtra.co.nz Internet Explorer Could Not Open the Search Page support.microsoft.com hth |
johnboy (217) | ||
| 316345 | 2005-01-21 07:26:00 | Has this computer been used on the internet before you tried it, if so may have picked up some spyware. If you have a firewall installed turn it off to check if it is preventing web pages loading. If you have anti-virus installed disable that as well as some now come with firewalls. Is your email working in your mail program. |
Safari (3993) | ||
| 316346 | 2005-01-21 09:28:00 | If u use something like Norton Internet Security (a firewall), the proxy program for this can sometimes fail to run properly. And will stop u going anywhere. Until u restart it (in XP). It'll let u connect, BUT u cant actually go anywhere or browse sites. | Speedy Gonzales (78) | ||
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