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| Thread ID: 53868 | 2005-01-29 21:18:00 | Modem cuts off - is it faulty home wiring or...?? | Strommer (42) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 319168 | 2005-01-29 21:18:00 | Last week I set up my old PC in my brother-in-law's home . All went well, it connected to the internet OK and the dial up download speed was surprisingly fast . However now there is a problem: after dialing, it tries to connect but after 5 seconds the connection automatically is broken with an error message . I cannot recall the exact wording or the error message but it is something about not being able to connect to the ISP - not that the password or login name is incorrect, i . e . , it is before the password/login is submitted . I suspect that the home wiring is faulty, and here is my reasoning: When pluging the phone or the PC into the wall jack, sometimes there is no connection and the plug has to be reinserted . When inserting the phone or the PC cord, a bell in the ceiling rings briefly - yep, a bell in the ceiling; apparently previous owners were deaf and they needed a loud bell . Maybe this extra add-on to the line causes problems?? :confused: Also, we tried two different double adapters (in the wall jack) and we could not get both the phone and PC to work, one was dead . BTW, it is an old house that is in big need of renovations inside and out - wiring included . It is weird that I was able to get connected the first time, last week, and had a good download speed . I have tried two different ISPs - iHug and Paradise, with the same problem of getting disconnected prior to the password/login stage . The old PC has never had any problems connecting to the Net . Specs: Win98 with updates, Celeron 400, 128 Mb RAM, 12Gb HD . An old PC but works very well . :p I am not sure if there is Call Waiting - my bro in law is away for the weekend and cannot be contacted . If he does have Call Waiting, what do I add to the dial up networking? - But then I wonder why I could connect to the Net last week when I set up the PC? Is there any other setting in Dial Up Networking that should be adjusted? Thanks - Steve |
Strommer (42) | ||
| 319169 | 2005-01-29 21:33:00 | It might be call waiting put *52, in front of the dialup number. | Speedy Gonzales (78) | ||
| 319170 | 2005-01-29 21:51:00 | Call waiting will not prevent you connecting, Call Minder might if there are messages waiting as this can give a No Dial Tone error. If you can't get a dialtone with a normal phone at the jack point the computer is using then the modem will also fail to connect due to no dialtone. Sounds like a wiring problem, try disconnecting any other phones that are connected in the house also try another lead from the computer to the phone jack. |
Safari (3993) | ||
| 319171 | 2005-01-29 22:01:00 | Safari - A dial tone is detected . He does have Call Minder, so if there is a message, I will ensure that a dial tone is not needed to detect, by way of that option in Dial Up Networking . There are no other phones in the house . Speedy - I will try *52, but apparently this will not prevent a connection . Remember that the modem WILL dial and WILL attempt a connection but then after 5 seconds disconnection occurs . |
Strommer (42) | ||
| 319172 | 2005-01-29 22:31:00 | Clear any messages on Call Minder before connecting. It would also help if you advised the exact error message and error number that you are getting. If you disable the Wait for dialtone in Dialup networking it will not help if the modem can't get a dialtone, all it will do is not give you the No Dialtone error even though this is what is happening. I suggest you tick that option again as it make fault finding easier. |
Safari (3993) | ||
| 319173 | 2005-01-29 23:49:00 | is there any extension phone leads? i see that you are using a double adapter, dont use these, they are just as bad a long extenstion lead, i know because that was one of my problem a while back. have you tried to slow the modem down?, is there any background noise? can you take that "bell" out, we have one of those in our house(it was there when we moved in) and our internet was still good. wasnt there 2 versions of telephone line in a house? and the new one is copper?? not too sure on that but id say thats the issue. |
Prescott (11) | ||
| 319174 | 2005-01-30 01:54:00 | If the extra bell is a "bell", it's a veteran relic, and is probably loading the phone line quite severely. It will be on the third (ringing wire) of a 3 wire system. I would be inclined to climb into the roof space and have an accident with sidecutters near the bell. ;) | Graham L (2) | ||
| 319175 | 2005-01-30 02:45:00 | OK, thanks guys. I will happily snip the veteran bell. No, am not using a double adapter, and there are no phone extensions. Will go over to his house this afternoon, then will get back here with the results. |
Strommer (42) | ||
| 319176 | 2005-01-30 03:45:00 | Can you post the exact error? | Chris Randal (521) | ||
| 319177 | 2005-01-30 05:13:00 | the question is "what did you change" ?? if it all worked OK the other day and not it is not working then what has changed since then?? |
robsonde (120) | ||
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