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Thread ID: 53948 2005-01-31 21:24:00 Suspected Dialer problem xineohp (3165) Press F1
Post ID Timestamp Content User
319868 2005-01-31 23:58:00 As Metla stated, all some technicians will do is run the SpyWare tools etc. I would've said most. The vast majority of people in small businesses serving computers have suprisingly little skill. I wouldn't trust most of em installing antivirus software, let alone editing the registry.


So how would you suggest they ensure they do not get another $500 phone bill or another call from the police.
Running spyware tools is not sufficient to ensure it does not happen again.

A good technician has the means to check what or how something is trying to connect and has a much better chance of fixing the problem considering that spyware tools may not remove the dialer.

You trust a mechanic to fix your car, have some faith in experienced and trained computer technicians. I am not talking about taking it to an assistant in a shop, there are reliable people around who do it for a living, some on this forum but this type of problem needs a hands on approach due to the consequences if it is not fixed quickly and permanently.
Safari (3993)
319869 2005-02-01 00:01:00 but this type of problem needs a hands on approach due to the consequences if it is not fixed quickly and permanently.Others will disagree with you, just like I do now. That is the nature of free speech. :rolleyes: ninja (1671)
319870 2005-02-01 00:14:00 If it's a dialer and as stated earlier, there's a modem in that PC that needs to be disconnected. The Police suggesting your attempting to connect to them with a modem of some type is a bit of a giveway (it must be said, it's a pretty crappy dialler).

If there's no modem, in no particular order, other possibilities are:

Excess data charges, ie, going over your data cap by a wide margin either due to legit usage or being hacked (spam bot).

You provider has made a billing error.

You've being using your mobile device to connect to the net.

Somebody who doesn't like you or has a warped sense of humour has rigged your PC to dial the Police line and a/some 0900 numbers, still requires a modem though. Do you have telephony enabled?
Murray P (44)
319871 2005-02-01 03:07:00 Murray P is quite right, basically, if you are on ADSL (which cannot dial ) , then how is it happening. The only possibility is that you still have a "Dialup" modem in/on your computer, and it is still connected to a telephone socket.

If this is the case, just unplug the lead from the modem or telephone wall socket.
If this is not the case, then you may have to talk to Telecom about the possibility of a fault.
pheonix (36)
319872 2005-02-01 03:27:00 At $6 per false 111 call after the 1st, it would be interesting to know how long it was going on before Telecom brought it to your attention. On the other hand if they get $6 a shot to ignore a dialler maybe they don't care to act on these things too urgently. PaulD (232)
319873 2005-02-01 20:16:00 You can call Telecom and have them block 0900 numbers from being dialled by you, but it has a monthly charge, and won't stop your modem from dialling overseas numbers or charge numbers with prefixes other than 0900. Bit of a ripoff. Stupid Telecom. Unbundle the local loop! Atreides (7000)
319874 2005-02-01 20:46:00 0900 call blocking does NOT have a monthly charge. See here (www.telecom.co.nz) PaulD (232)
319875 2005-02-01 21:06:00 xineohp how about getting back to us & let us know what's happening & if it's been resolved or not bartsdadhomer (80)
319876 2005-02-01 21:33:00 Ah, my bad PaulD. I read that it did cost something... in PC World a few months ago, I think. Maybe that was for blocking toll calls. Atreides (7000)
319877 2005-02-01 21:40:00 Ah, my bad PaulD. I read that it did cost something... in PC World a few months ago, I think.Toll bars do, for international/national tolls. ninja (1671)
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