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| Thread ID: 137413 | 2014-07-06 22:07:00 | Connectivity | Agoge (12669) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1378651 | 2014-07-06 22:07:00 | Hi Folks My wife bought herself an ipad yesterday and I've been attempting to connect it to wifi for her. Unfortunately, I haven't got any further than the ipad asking for my Thomson router's password. I had no trouble at all connecting my new e-reader the other day by using the 'Key' characters on the underside of the router, but that didn't work for the ipad. The router is is a Thomson TG585 vs8. Any suggestions would be gratefully received. Thanks. |
Agoge (12669) | ||
| 1378652 | 2014-07-07 00:32:00 | I may be wrong but I think the Thomsons and iPads have a known history of disagreement. | Agent_24 (57) | ||
| 1378653 | 2014-07-07 00:43:00 | That's disappointing news! I checked it out online and it seems that you are correct. Should I perhaps purchase a different router. I've been trying for hours to contact Telecom helpline but it looks like they're snowed under with callers. | Agoge (12669) | ||
| 1378654 | 2014-07-07 00:57:00 | I remember the iPad 2 (I think?) used to disagree with some routers which were using WEP keys. Try going into the router settings and changing the passkey/password from a WEP to WPA or WPA2. It's vaguely explained here: help.telecom.co.nz (under encryption) | icow (15313) | ||
| 1378655 | 2014-07-07 01:33:00 | I have done that, and it unfortunately makes no difference. Thanks anyway. | Agoge (12669) | ||
| 1378656 | 2014-07-07 02:25:00 | I'd guess a lot of people will suggest replacing the router as the thomsons don't have a good reputation in general but another option might be to simply add a wi-fi access point to a spare port on it if it's otherwise not giving you any trouble. You may want someone to confirm I'm right but I think that would work. This one is on clearance for $14.89 but I don't know if it's any good www.pbtech.co.nz |
dugimodo (138) | ||
| 1378657 | 2014-07-07 02:41:00 | Yes, I can't say that my router has given me any other sort of problem. For instance, it accepted my Kindle e-reader no trouble at all. I wonder if someone could confirm your suggestion about adding a wi-fi to a spare port? Thanks for your help. | Agoge (12669) | ||
| 1378658 | 2014-07-07 03:37:00 | Yes, I can't say that my router has given me any other sort of problem. For instance, it accepted my Kindle e-reader no trouble at all. Which to me, says it's not the router that's picky, it's the device..... |
pctek (84) | ||
| 1378659 | 2014-07-08 07:32:00 | Which to me, says it's not the router that's picky, it's the device..... It turned out to be the router after all. :badpc: Had a very helpful chap at Telecom go into the router remotely and change the password. Problem solved. Thanks for everyone's help and advice. :) |
Agoge (12669) | ||
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