| Post ID |
Timestamp |
Content |
User |
| 1378375 |
2014-07-03 04:32:00 |
Windows8 I can send and receive emails okay. All settings in account correct. When I attempt a repair in outlook account message comes up "windows cannot establish your account settings as there is no internet connection" |
dianne pierce (13385) |
| 1378376 |
2014-07-03 04:46:00 |
Looks like this can happen if there's a problem, with the outlook profile. Try creating another one |
Speedy Gonzales (78) |
| 1378377 |
2014-07-03 05:08:00 |
Hi Speedy - cant create new account in outlook - it says no internet connection available! I am connected |
dianne pierce (13385) |
| 1378378 |
2014-07-03 05:12:00 |
This is a home PC / email right?? Not a work PC? Is there a work offline icon behind send/receive in the menu / at the top. If there is, click on it |
Speedy Gonzales (78) |
| 1378379 |
2014-07-03 05:13:00 |
Outlook tells me to turn off 'work offline' but it won't let me es home pc - Acer Aspire 5600C |
dianne pierce (13385) |
| 1378380 |
2014-07-03 05:17:00 |
Click on send/receive in the menu. Up the top beside File / Home. Work Offline maybe or should be at the end. Click on that. Does working offline appear bottom right in Outlook?? If it does, that should remove it |
Speedy Gonzales (78) |
| 1378381 |
2014-07-03 05:52:00 |
no sorry neither worked, still down the bottom right saying working offline but just received a test email from outlook saying the settings are fine. Working offline is still in bottom right hand corner |
dianne pierce (13385) |
| 1378382 |
2014-07-03 05:56:00 |
Want me to check it with teamviewer?? |
Speedy Gonzales (78) |
| 1378383 |
2014-07-03 06:06:00 |
Got it working by going to file, account, email and repair. This time instead of saying no internet connection it just went through the process of repairing the account and it was successful. Thanks speedy. |
dianne pierce (13385) |
| 1378384 |
2014-07-03 06:13:00 |
Cool. You may have the same prob as this (pressf1.pcworld.co.nz)?? A corrupt OST file? |
Speedy Gonzales (78) |
| 1 |
|