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Thread ID: 54536	2005-02-15 03:15:00	PC boots up by itself, Cannot start in Safe Mode	neonewbie (7323)	Press F1

Post ID	Timestamp	Content	User
325183	2005-02-15 03:15:00	Hi everyone, I'm new here. Have been trying to fix my PC for a while now but to no avail. Would really appreciate your help. Here are the details: a) System: WindowsXP (Home Edition) upgraded to SP2 b) Protection: Norton Internet Securities 2005 c) Problem: My PC boots up by itself daily (now in the wee hours of the morning) and I cannot start the PC in Safe Mode. Everything else seems to work fine. d) Further details: - The hard disk is split in 2 (C: for programs and D: for data) - The PC shop has helped us reformat the C: when this first happened (On top of spontaneous booting and not being able to start up in Safe Mode, PC also slowed down a lot and Norton Live Update could not run) in case there were viruses/trojans - also because they could not figure out the problem. We were then able to run the PC in Safe Mode again - About 2 weeks later and PC is acting funny again (spontaneous boot up by itself and not being able to run in Safe Mode) - When we shut down the computer, we usually click the Start button and then do the Shut Down from there, we do not turn the mains off (but this did not seem to be a problem with our last computer which ran on Win98) Please tell me what to do. Thanks in advance :confused:	neonewbie (7323)
325184	2005-02-15 03:24:00	Have you tried scanning your pc for dialer trojans? You should also disable all wake-on options in the bios and disable all the hibernation options in windows . Also make sure that no wires are shorting on your motherboard (wires touching each other etc)	kers0r (7269)
325185	2005-02-15 03:26:00	Do you have an ASUS motherboard btw?	kers0r (7269)
325186	2005-02-15 03:33:00	Hi Kers0r, Thanks for your reply. I've run the Norton Scan but it doesn't find anything. Also have Spybot and AdAware each run separately and it only throws up the usual DSO Exploit (This should not be the problem). According to the shop where we bought our PC from, there is no shorting of wires on the motherboard. Could you please tell me how to disable all wake-on options in the bios and disable all the hibernation options in windows (though I don't think my window hibernation option is turned on). My motherboard is an MSI.	neonewbie (7323)
325187	2005-02-15 15:18:00	Hi again, Running on the MSI865me NEO2 - P4. Also checked that the hibernation is not enabled. How do I disable the wake-on options in the BIOS? Apologies for my being so clueless. Thanks again.	neonewbie (7323)
325188	2005-02-15 19:35:00	neonewbie Try the following ... DISABLING WAKE ON RING IN THE BIOS Start your computer. Press Delete (F10 on a Compaq) during startup to enter the BIOS settings. Use the up and down arrows to select Power Management Setup. Press Enter. Use the up and down keys to locate the Wake On Ring setting – it may be listed as Wake On Ring Modem or Power On By Modem or Power On By Ring. Press Enter. Use the up and down arrows to select Disabled. Press Enter. Press F10 to save settings (exits on Compaq at this stage). Press Esc to exit Power Management. Your computer will continue to start up. Oxie (Lyn)	Oxie (1318)
325189	2005-02-15 20:47:00	Also, Control Panel > System > Hardware tab > Device Manager > Network Adapter and or Modem propertiies > Advanced tab > uncheck anything that looks like: Wake on LAN, Wake on ring, Wake on ARP/Ping, Wake on Link (change).	Murray P (44)
325190	2005-02-15 20:56:00	neonewbie Now someone posted this last month - sorry I cannot acknowledge who it was, but I made a note of what they wrote - it may be of help. My apologies to the person who wrote it ... "i have a friend whose computer turns on by itself at exactly 12:00 midnight everyday for 4 years! she thought it was creepy. so do i. checked her BIOS, found this: AUTO POWER ON > AUTO POWER MODE > EVERYDAY, AUTO POWER ON TIME > 00:00 **setting auto power on to DISABLED took care of the problem." Oxie (Lyn)	Oxie (1318)
325191	2005-02-16 01:06:00	Hi guys, Thanks for your replies . This is what I've done so far: 1) Tried Start>Run>msconfig for starting up in 'Safe Mode' but it didnt' help . - I don't see the BOOT . INI tab - Tabs I see there are General, System . INI, WIN . INI, Services, StartUp - Could not find /Safeboot either - My reason for trying to start the PC up in Safe Mode was to run a Norton scan in that mode in case there were viruses/trojans not being sieved out in Normal Mode 2) Tried the automatic reboot but there was no blue screen so I changed the settings back to what it was (with the Automatically Restart box checked in My Computer/Properties/Advanced/Startup and Recovery/Settings) 3) As for My Computer/Properties/Hardware/Device Manager there are no yellow errors 4) Under Control Panel/Performance and Maintenance/Admin Tools/Event Viewer/System red errors are as follow in chrono order starting with the most recent: - Windows Update Agent Installation Failure - Source: BITS, Event ID: 16391 - Source: DCOM, Event ID: 10010 - Source: W32Time, Event ID: 29 - Source: W32Time, Event ID: 17 - Source: NetBT, Event ID: 4311 - Source: DCOM, Event ID: 10005 (cannot start in SafeMode) - Source: PlugPlayManager, Event ID: 11 - Source: Cdrom, Event ID: 7 - Source: Service Control Manager, Event ID: 7000 5) In the BIOS settings under PC Health stats are as follow: - Chassis Intrusion --> Disabled - CPU temp --> 58C/136F - System temp --> 98C/110F - CPU Fan speed --> 3750RPM - NB Fan speed --> 0RPM - Vcat --> 1 . 334V *3 . 3V --> 3 . 392V *+5 . 0V --> 5 . 062V *+12 . 0V --> 12 . 473V *-12 . 0V --> -12 . 56V - Battery --> 3 . 056V - +5V SB --> 5 . 066V 6) In the BIOS setting under Power Management Features I see: - ACPI Standby State --> S1/POS - Recall VGA BIOAS at S3 Resuming --> Disabled - Power Management/APU --> Enabled - Suspend Time Out (Minute) --> Disabled - Power button function --> On/Off - Restore on AC/Power loss --> Last State - Set up control for events - Set Wake Up events *USB device wake up from S3 --> Disabled *Resume on PME# --> Enabled (I've 'Disabled' this - is this the right thing to do?) *Resume on RTC Alarm --> Disabled *Keyboard Power On function --> Disabled *Mouse Power On function --> Disabled 7) Checked the Motherboard details: MSI865me Neo2 for P4 8) I'm running Windows XP Home version SP2 9) I'll check again this next morning post the changes to see if the PC boots up by itself again and get back to you . Any ideas about the Safe mode? Or should I just not be so bothered about not being able to start up in SafeMode? I'll go back and try Control Panel > System > Hardware tab > Device Manager > Network Adapter and or Modem propertiies > Advanced tab > uncheck anything that looks like: Wake on LAN, Wake on ring, Wake on ARP/Ping, Wake on Link (change), as suggested by Murray . Thanks heaps!	neonewbie (7323)
325192	2005-02-16 02:37:00	Is this machine rebooting @ the same time every time? The temperature looks quiet high to me, is this a manufacturers computer or one you have put together, as it could be overheating. Another fan to reduce system temp wouldnt go amiss	SolMiester (139)
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