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Thread ID: 54901	2005-02-25 08:05:00	Weird Email problem	pctek (84)	Press F1

Post ID	Timestamp	Content	User
328110	2005-02-25 08:05:00	I have a problem not receiving a specific email. The email is auto-generated by the companys system and sends a password to the email address provided. The company has tested it and it works fine with everyone except me apparently. My ISP say the email is not even getting to their mail server which is why I then don't receive it. The company does not get a bounced mail message or any error at all, it goes from their end fine. They have my email address correct and I even watched them do it today. But it never gets to me. ANy ideas? My ISP hasn't a clue nor does the company. Normal emails sent from the company come through fine.	pctek (84)
328111	2005-02-25 08:38:00	Have you got some kind of antispam program running/installed??	Speedy Gonzales (78)
328112	2005-02-25 08:51:00	If your ISP is not receiving it then the company needs to have a closer look at why it is not being sent from their mail server.	Safari (3993)
328113	2005-02-25 09:25:00	What ISP? Have you checked your spam folder? Get them to send it to another address.	ninja (1671)
328114	2005-02-26 02:14:00	Like I said. It does not come to my ISPs mail server. So whether I have a spam filter or not is irrelevant. But I don't. The message seems to (apparently) leave the companys system and then disappear before it gets anywhere. They tried it to two email addresses of mine. Neither was received. They tried it to their own personal eail addess and it was received. My ISP can't do much as it doesn't arrive in their mail server at all.	pctek (84)
328115	2005-02-26 04:49:00	pctek A couple of thoughts ... You may not have a spam filter, but your ISP may have. However, it sounds as if you have already spoken with them. Does anyone else from your work have the same ISP, and if so, is there email getting through? You say 'normal' emails from the company do get through. Does that mean it has something to do with the other emails being encrypted? Has your work tried sending you the emails to a web-based address, eg Hotmail or Yahoo? If so, are you getting them there? Oxie (Lyn)	Oxie (1318)
328116	2005-02-26 05:54:00	pctek A couple of thoughts ... You may not have a spam filter, but your ISP may have. However, it sounds as if you have already spoken with them. Yes, its not their filter - it doesn't even reach their mail server. Does anyone else from your work have the same ISP, and if so, is there email getting through? You say 'normal' emails from the company do get through. Does that mean it has something to do with the other emails being encrypted? Its an auto-generated email. Has your work tried sending you the emails to a web-based address, eg Hotmail or Yahoo? If so, are you getting them there? Not my work. One of my suppliers. Their online ordering system works by having your email address as the logon and then it assigns a password (which can be chnaged after you log on). The problem is that I have been set up on the system, then the system emails me my password. Which never arrives. They have done a test by getting the system to do it to their own personal email addresses and it worked. It just doesn't like me. Bizarre. Oxie (Lyn) This is why neither my ISP nor this ocmpany can come up with an answer...	pctek (84)
328117	2005-02-26 08:51:00	My ISP can't do much as it doesn't arrive in their mail server at all.And you have 100% confirmed this with them? This could be anything. The company mailing you could be in a BOGON IP range, they could just have a crap mail server/not know what they are doing/mistyped your address/done something else stupid. We can't really guess with "My ISP" and "This company" - without details it's pure stabbing in the dark and conjecture.	ninja (1671)
328118	2005-02-26 09:19:00	And you have 100% confirmed this with them? Yes This could be anything. The company mailing you could be in a BOGON IP range, they could just have a crap mail server/not know what they are doing/mistyped your address/done something else stupid. I suspect one of the above to be honest. Particularly the "don't know what they are doing" suggestion. We can't really guess with "My ISP" Paradise and "This company" - Sorry but its just one of the smaller PC wholesalers. without details it's pure stabbing in the dark and conjecture. ..	pctek (84)
328119	2005-02-26 09:26:00	It is possible you are downloading the email but you are not able to see them in your inbox. If using Outlook Express got to View/Current View and select "View all messages" If using Outlook got to View/Current view and select "Messages" Also check this - From the View menu, click Current View, and choose Customize Current View. Click the Filter button. Click the Clear All button. Click the OK button. Click the OK button again	Safari (3993)
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