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Thread ID: 54958 2005-02-27 01:55:00 AVG Free/e-mails Valerie (4740) Press F1
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328530 2005-02-27 01:55:00 Finally dumped Norton and installed AVG Free but now cannot connect to mail system or run Mailwasher. In Mailwasher the message says "AVG connecting to Pop3.paradise.net.nz " then another message "The POP server is not responding appropriately, ensure that you have specified the address of a POP server". Where and what setting do I have to amend please?? Valerie (4740)
328531 2005-02-27 02:34:00 You would be running a firewall of some description I gather? I had exactly this problem when I upgraded avg to ver7. What you need to do is enter pop3.paradise.net.nz into your firewall as a "trusted zone" (ZoneAlarm terminology for it. Other firewalls may have different terms.) Once that is done it should work just fine.
It also pays to set AVG to scan only INCOMING mail (like what's the point of scanning outgoing? You already know that YOU have no virus). And the little bit of advertising that tells the recipient it has been scanned is a royal pain anyway as it shows as an attachment so both of those (incoming and outgoing) can be turned off too.

Hope this helps.
|llus|oN (645)
328532 2005-02-27 04:38:00 Somewhere below may have your answer. I had to modify the server parameters in AVG on one of my machines that was running OE. The other, using Outlook, didn't need any mods. The grisoft site has a file relating to this problem, also.

Good luck.
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AVG 7 E-mail Scanner Configuration

A comment on the free edition of AVG 7 E-mail Scanner configuration.

When you install AVG 7 and check the AVG Control Centre E-mail Scanner option, as the install procedure advises, you see the message "E-mail Scanner is fully functional". I'm not sure this is always necessarily correct. I believe AVG 7 E-mail Scanner option creates a proxy server on the PC passing outgoing mail from the email client to the proxy and onto the ISP POP mail server. Incoming mail enters through the AVG 7 proxy server and onto the email client. After installation, if you are having trouble sending or receiving email, I offer the manual configuration instructions below to properly configure AVG 7 E-mail Server with Outlook Express, Mailwashter Pro and the free edition of Zone Alarm. After some online advice, this worked for me and my machine is now working perfectly. I believe the full version of AVG 7 contains a wizard to accomplish this task. I'm running Window 98 SE

Record your original email server setting as a back up.

Open Outlook Express
Tools menu / Accounts / select email address / click Properties button
Server tab will show you the POP and SMTP server address
i.e.
pop.something.com
smtp.something.com
Advanced tab will show you the POP and SMTP port settings
POP port 110
SMTP port 25

You may use more than one POP server, record these also.
i.e. pop.mail.yahoo.co.uk

Right click AVG icon in systems tray
Launch AVG Control Centre

Select Email scanner
Click Properties
Select Personal-Email scanner in the drop-down selection box
Click Properties button
Select Servers tab

Select POP3 option
Click Modify button
Select Connection (top left)
Select Fixed host option
Enter your POP mail server address recorded at beginning
i.e. pop.something.com
Write down the port number in the Additional settings
i.e. 10110
Write down the E-mail client POP server setting
This will be the AVG proxy server setting
i.e. 127.0.0.1:10110 etc.
Activate this server check box should be checked
Click the OK button

Select the SMTP option
Click Modify button
Select Connection (top left)
Select Fixed host option
Enter your SMTP mail server address recorded at beginning
i.e. SMTP.something.com
Write down the port number in the Additional settings
i.e. 10025
Write down the E-mail client POP server setting
This again will be the AVG proxy server setting
i.e. 127.0.0.1:10025
Click OK

If you use more than one POP and SMTP server, you will need to add them as additional items. However, with one ISP connection you will probably only use your ISP SMTP server even if you collect email from additional POP servers.

i.e.
Click Add button
Select the Server type i.e. POP3
Select Connection (top left)
Select Fixed host option
Enter your POP mail server address recorded at beginning
i.e. pop.mail.yahoo.co.uk
Enter the port number in the Additional settings
i.e. 10111 Note this is as above but incremented by 1
Write down the E-mail client POP server setting
This will be the AVG proxy server setting
i.e. 127.0.0.1:10111 etc.
Activate this server check box should be checked
Click the OK button

Click Add button
Select the Server type i.e. SMTP
Select Connection (top left)
Select Fixed host option
Enter your SMTP mail server address recorded at beginning
i.e. SMTP.mail.yahoo.co.uk
Enter the port number in the Additional settings
i.e. 10026 Note this is as above but incremented by 1
Write down the E-mail client POP server settings
This will be the AVG proxy server settings
i.e. 127.0.0.1:10026 etc.
Activate this server check box should be checked
Click the OK button

Click OK

If you do not wish AVG to place the certificate notice on each email,
click the Configure button and uncheck the Certify mail check boxes on incoming and outgoing mail. Note, do not uncheck the Check mail boxes.
Click OK
Click OK
Close AVG Control Centre

Outlook Express configuration

If Outlook Express is you email client program
Change the mail servers and port number in Outlook to the AVG proxy settings for each email address.
POP 127.0.0.1 port 10110
SMTP 127.0.0.1 port 10025

If you use more than one POP and SMTP use the incremented port numbers as above for the appropriate email address.

You will need to reboot your PC to allow Outlook Express to see these changes.

So, retboot your PC now. While waiting for your PC to reboot. Run to your CD player and put on any P.J. Harvey CD

Mailwasher configuration

Open Mailwasher
Select Tools menu / Accounts
Select each email address
Properties button / Incoming mail tab
In the POP3 server address type 127.0.0.1
Click Advanced account options
Change port settings to 10110 or the incremented port number if appropriate.
Click OK
Click Close

Zone Alarm free edition.

Open free edition Zone Alarm
Select E-mail Protection
Select the OFF option. This will allow AVG 7 to work properly.
This works for me, and the email is now passing through the AVG 7 proxy server. You sometimes see a small confirmation window bottom right of the monitor as it processes the email.
linw (53)
328533 2005-02-27 04:43:00 On the other hand, when I ran into that problem, I just switched to the free version of http://www.avast.com , and I like it a lot better. Sultan_Emerr (7444)
328534 2005-02-28 01:06:00 Many thanks for the prompt replies, problem solved by configuring AVG . :thumbs:

V . . .
Valerie (4740)
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