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Thread ID: 54954 2005-02-26 23:34:00 Internet explorer not working Daniel123321 (7441) Press F1
Post ID Timestamp Content User
328493 2005-02-26 23:34:00 Hello, recently when trying to browse the internet i noticed that my inernet explorer was not working. When ever i double click it as i normally did it now comes up with an error report. I don't know what has made this happen, i can't find the disk that is needed, could anyone guide me please? Daniel123321 (7441)
328494 2005-02-26 23:37:00 Hi Daniel and Welcome to PressF1 :)

Can we have some more details please. What in IE are double-clicking which gives an error? What exactly does the error say? What version of Windows do you have and what version of IE?

Thanks
Jen (38)
328495 2005-02-26 23:42:00 Thanks for answering so fast, I have an IE shortcut icon on my desktop i am clicking that. I have windows XP and its IE 6 (i think). Its also just a normal error report, as you would get if you are opening to many web pages or so on, I have recived them before but not since i got broadband also i have never got one just from clicking on IE, i have had this problem about a week now. Daniel123321 (7441)
328496 2005-02-26 23:48:00 What sort of error is a "normal" one from opening too many IE webpages? Does it just say, "Sorry Internet Explorer has encounted a problem and will now close" (or along those lines), or does it give a error which you can click OK on and it continues to load? If you could give us the specific wording in the error report that will assist us pinpointing a cause to your problem. :) Jen (38)
328497 2005-02-26 23:48:00 You would do yourself a mighty favour if you installed firefox instead of Internet Explorer. Its safer, has better features and its a no brainer to install.
Highly recommended :)
the highlander (245)
328498 2005-02-27 00:00:00 "Internet explorer has encountered a problem and needs to close. We are sorry for the inconvenience. Also i don't know how to copy and paste the error report.... Daniel123321 (7441)
328499 2005-02-27 00:03:00 I've never heard of firefox before and i'm not very computer literate although i have had one for about 7 years, lol. I have never really been into the tech scene. My mam uses my computer alot and sometimes messes things up and IE and i know how to fix it as im familiar with it, but i wouldn;t with firefox. Daniel123321 (7441)
328500 2005-02-27 00:10:00 Without knowing the exact error message (so this might be wrong, but have a look) have a look at these 2 Microsoft support sites, they may help;

support.microsoft.com

support.microsoft.com
Myth (110)
328501 2005-02-27 00:16:00 AppName: iexplore.exe AppVer: 6.0.2800.1106 ModName: sfg_3feb.dll
ModVer: 2.0.0.0 Offset: 00016fa0
Daniel123321 (7441)
328502 2005-02-27 00:30:00 Do you have SafeGuard Popup Blocker installed? That .dll in the error message can be associated with that program's updater.

Go to Start > Run. Enter in msconfig click OK. Under the startup tab look for this program "SafeGuard Popup Updater" (regsvr32 [path] sfg****.dll ). Note: * means random characters.

Remove the tick from this item on the list, click Apply, OK and then reboot your machine. See if this helps. If it doesn't, uninstall SafeGuard Popup Blocker via Add/Remove, reboot the machine again and see what this does.
Jen (38)
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