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| Thread ID: 55089 | 2005-03-02 08:44:00 | installshield problem...wont install game...help! | NaturebOy (7478) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 329795 | 2005-03-02 08:44:00 | I bought Carmageddon 3 tdr 2000 today. I tried to install it but i get " InstallShield (R) Setup Launcher has encountered a problem and needs to close. We are sorry for the inconvenience " So I clicked on the message that will give me the technical stuff which I have no clue what it means, it says " AppName: setup.exe AppVer: 6.10.100.1281 ModName: ~de4b2c.tmp ModVer: 0.0.0.0 Offset: 0000ebd4 " I have 7. something gigs left of space on my computer so I should be able to install this with no problems. Ive done the play older games capability thing. I`ve searched all over the net for an answer but nobody really has one. Can any of you help me? thanks. [Edit: I have removed your signature. Please do not post a referral embedded link to a *free gift* site - this is considered spam. You are the only one benefiting from people following that link. - Jen - Moderator] |
NaturebOy (7478) | ||
| 329796 | 2005-03-02 09:01:00 | What OS are you running? Go into the Program Files folder > Common Files > Installshield and drill down the folder until you get a version number either from the folder itself or the Installshield engine file, post back with the results. Was that all the error gave you, nothing more explicit? At what stage did it produce the error, initial unpacking or had the Installshield wizard started and, is it a Packager for the Web, A little red box or a splash screen with purple writing? IIRC Quite often Installshield issues require you to delete one of the folders in the Installshield directory mentioned above and rebooting to refresh it, but without having a vague idea of the error is or when it occurs it's best to hold off. In the meantime I'll have a look through my Installshield boomarks for end user articles that might be helpful. Another thought, it could be your Windows Installer (MSI.exe), there's a couple of cleanup utilities from MS that can work in cleaning up installation files that hang around, sorry the MS (support.microsoft.com ) link isn't working at the mo. |
Murray P (44) | ||
| 329797 | 2005-03-02 09:13:00 | Basically This (consumer.installshield.com) is where you want to be for end user troubleshooting of Installshield. HTH. | Murray P (44) | ||
| 329798 | 2005-03-02 10:14:00 | What OS are you running? This may occur if you are running an older OS and havent done your updates. I had this once on 98se, Did the criticals and was able to install |
beama (111) | ||
| 329799 | 2005-03-02 10:51:00 | Strange as it may seem, sometimes later CD/DVD ROM drives run too quickly to properly read older game CD's. Unfortunately I can't advise how to set a slower speed to test this idea. | Greg (193) | ||
| 329800 | 2005-03-02 19:23:00 | I`m runnin windows xp, the installshield version is 7.7.0.262, what happens is i click on the game when the autorun pops up, a small little box comes up and then I believe it trys to load because something comes up on the task bar thingey at the bottom of the screen and then the installshield pops up and says that error message thing i posted before. I did go deeper into where it has a bunch of numbers and stuff but they are pretty much a bunch of zeros and ones. | NaturebOy (7478) | ||
| 329801 | 2005-03-03 00:01:00 | Post all the info you have, exactly as the message is shown. It sounds like Installshield isn't even loading and unpacking the install files, so Greg could be onto something there. |
Murray P (44) | ||
| 329802 | 2005-03-04 09:02:00 | InstallShield (R) Setup Launcher has encountered a problem and needs to close. We are sorry for the inconvenience. *this below* If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidential and anonymous. To see what data this error report contains, click here *click here has a blue thing I can click on and then it says the stuff I posted before, about the version and stuff* |
NaturebOy (7478) | ||
| 329803 | 2005-03-06 19:40:00 | Thanks for starting this thread. I am having the same problem with InstallShield. Some new software titles will install and others won't (or take an inordinately long time - as in 12 hours). I also note that some uninstalls get hung up as well. I'm running XP sp2. By the way, if you are running XP sp2, are you able to open Properties on Folders? Jim |
JimmyS (7479) | ||
| 329804 | 2005-03-06 21:40:00 | InstallShield (R) Setup Launcher has encountered a problem and needs to close. We are sorry for the inconvenience. *this below* If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to us. We will treat this report as confidential and anonymous. To see what data this error report contains, click here *click here has a blue thing I can click on and then it says the stuff I posted before, about the version and stuff* *click here has a blue thing I can click on and then it says the stuff I posted before, about the version and stuff* NatureBoy can you get back with the exact error message, or have you managed to make progress with the problem via the posted links? There could be one or a combination of several things causing the errors with the fixes being quiet different (is it Instlashield, MSI or a combo), having the exact error message is not necessarilly going to lead directly to a fix, but will at least narrow the field down JimmyS, what errors have you been getting. Right click on a folder or file should give you a Properties entry in the context menu. Something is broken. |
Murray P (44) | ||
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