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Thread ID: 137634 2014-07-31 23:38:00 New Build bk T (215) Press F1
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1380490 2014-08-04 22:46:00 I got the Intel SSD used all default settings in the BIOS, must be UEFI; installed with DVD - Win8.1

Installation went very smoothly and loads perfectly. Only problem with the MB was the Reset button which doesn't seem to work properly but, I can go without it, though. If it can't find the OS, I won't be able to load Windows in the first place. Windows is loading fine and I am using it now.

Re the Reliability log, after I tried to use : Right-click the Windows logo at the bottom left corner -> Shut down or sign out -> shut down, Windows shuts down properly and the Reliability log doesn't show the error any more. Strangely, I tried to use Alt+F4 -> shut down to shut down and after restarted Windows, the Reliability log no longer reports the error -- self-healed!
bk T (215)
1380491 2014-08-04 23:05:00 I would see if there are any firmware updates for the Intel. Because it did have probs. And what connection are you using? Because, the Intel SSD's did have probs with displayport connections Speedy Gonzales (78)
1380492 2014-08-04 23:41:00 This sound like your prob?? (communities.intel.com)

As above if you restart it, it cant find the hdd, (I would say thats why the cursor comes up). But if you turn it off then on, it boots fine
Speedy Gonzales (78)
1380493 2014-08-05 06:37:00 It's different - I only have that issue when hard 'RESET' (pressing the Reset switch to force a shut down and restart).

Normal Restart works fine.

Well, I can bear with this as not very often I need to press the Reset switch to force a restart of Windows.

My main concern now is the Reliability log says my Windows was not properly shut down but it was shut down through the proper way. The 'self-heal' (I mentioned above) doesn't really work as the error log comes back randomly.

Maybe, there's something's not actually 'shut' down and still runs behind; but what is it?

Some Windows 8.1 gurus here please help to save me having to reinstall Windows.

Cheers
bk T (215)
1380494 2014-08-05 07:22:00 What you can try, may or may not have any effect at all, BUT disable hibernation & Fast startup ( options on same window/ instructions below). When you shut down W8 /8.1 even though the Computer is off, its Not, it actually does a hybrid Shut down (confused) :illogical

winaero.com

What happens is fast boot may be causing a problem during a hard reset. Its designed to start windows faster from "shutdown".

May fix it, but then again may do bugger all :p
wainuitech (129)
1380495 2014-08-05 12:16:00 wainuitech: as suggested, I have disabled Fast startup and have shut down and reboot 3 times and so far, so good, no more error. Hopefully have fixed the problem. Thanks.

From the error log, I recalled it happened after I 'forced' restarted the PC by pressing the RESET button 3 times yesterday and ended up with the above headaches. I actually did a system restore to a time prior to resetting the PC but doesn't seem to get rid of the problem. System Restore doesn't seem to restore to its original state. Why is it so?

I have also created an Active@ image but somehow, I couldn't complete the restore process due to some confusion (on my part as I never done any restoration before). I tried to follow the user manual but still find it very confusing. After selected the image file (I created), the next step was to select Source Disk or Partition, this is the confusing part, haven't I already selected the image file, why is it asking for source disk? when I selected the disk, it says that it's being used and is locked (or something to that effect). I got to abort the operation.

How do I go about? I've created the image on a 500GB external HDD drive in a folder called Active@ - I have no problem in selecting the image file, but the next step confused me - as mentioned above.
Any simple to follow instructions?

Cheers
bk T (215)
1380496 2014-08-05 21:22:00 If you speak to Gary nicely :) hes downloaded or maybe linked to a rough video I made once on youtube. Cant find the link at the moment, and really dont have time today to rewrite it out. wainuitech (129)
1380497 2014-08-05 23:08:00 Thanks, wainuitech, will contact Gary.

BTW, it could be the SSD is having problem because Windows pops up a warning about the c:\ and I have to restart and Windows scanned the drive 2 times before it boot up Windows. I better get it replaced.

If the Active@ image works fine, can I restore it onto the new drive?

Can Active@ wipe the disk before I send it back for replacement?
bk T (215)
1380498 2014-08-05 23:25:00 Like I said update the firmware on it . If it hasnt been updated yet. Thats why I didnt get the Intel, (I brought the Samsung instead), after reading online the Intel had too many bugs in the firmware Speedy Gonzales (78)
1380499 2014-08-05 23:27:00 OK, maybe I should request to replace it with another brand - Samsung. bk T (215)
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