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| Thread ID: 55355 | 2005-03-08 22:27:00 | Xtra Webhosting and Static IP address | Woof (2402) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 331980 | 2005-03-08 22:27:00 | :confused: Has anybody else heard "a whisper" that there seems to be some issues accessing your own website when it is being hosted by Xtra AND Xtra handle your static IP address ? One of our consultants hinted at this during a rush visit a week or so ago... Our problem is that while our customers can view our website (hosted by Xtra) we are unable to do so. Trying to discuss the apparent lack of performance with Xtra helpdesk (including XtraHost Complex Technical Service) draws an all too typical blank. :( |
Woof (2402) | ||
| 331981 | 2005-03-08 22:43:00 | Umm what? That sounds highly unlikely. Are you hosting the site on your ADSL connection? What actually happens when you browse to the web-site? Sounds like this "consultant" may not know what he's talking about. |
ninja (1671) | ||
| 331982 | 2005-03-08 22:44:00 | Besides, a good consultant would never let you use Xtra's hosting...... | Metla (12) | ||
| 331983 | 2005-03-08 23:04:00 | Besides, a good consultant would never let you use Xtra's hosting...... :lol: Well yeah there is that. | ninja (1671) | ||
| 331984 | 2005-03-08 23:04:00 | Ninja Xtra are hosting our website . We try to access it from our ADSL jetstream connection . This is the response :- The page cannot be displayed The page you are looking for is currently unavailable . The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings . -------------------------------------------------------------------------------- Please try the following: Click the Refresh button, or try again later . If you typed the page address in the Address bar, make sure that it is spelled correctly . To check your connection settings, click the Tools menu, and then click Internet Options . On the Connections tab, click Settings . The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP) . If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings . If you would like Windows to try and discover them, click Detect Network Settings Some sites require 128-bit connection security . Click the Help menu and then click About Internet Explorer to determine what strength security you have installed . If you are trying to reach a secure site, make sure your Security settings can support it . Click the Tools menu, and then click Internet Options . On the Advanced tab, scroll to the Security section and check settings for SSL 2 . 0, SSL 3 . 0, TLS 1 . 0, PCT 1 . 0 . Click the Back button to try another link . Cannot find server or DNS Error Internet Explorer |
Woof (2402) | ||
| 331985 | 2005-03-09 01:05:00 | Sounds like you're getting dud DNS information for it. Go Start --> Run --> command --> ping www.yoursitename.co.nz --> enter It'll come back with: Pinging www.yoursitename.co.nz [123.456.123.123] with 32 bytes of data: That is the IP address your computer thinks your website is at. Then go here: http://network-tools.com/ Select ping and type your sitename in the box. They should both report the same number. If not then there is a problem. The sitename would help too. |
ninja (1671) | ||
| 331986 | 2005-03-11 04:56:00 | Besides, a good consultant would never let you use Xtra's hosting...... So true. :thumbs: |
maccrazy (6741) | ||
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