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| Thread ID: 137738 | 2014-08-14 07:01:00 | Windows Update won't work on Win7 Pro Laptop | straka01 (310) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1381667 | 2014-08-14 11:50:00 | Don't overlook the Update troubleshooter on the update window. I wasted hours on a new laptop not updating before clicking that troubleshooter. It said there was a problem and fixed it. No problems after that. Not saying this will fix your issues but it is quick and painless so why not click it? |
linw (53) | ||
| 1381668 | 2014-08-14 11:52:00 | There's no reason the windows would not be legitimate, the laptop came with it from new and the key is no good to anyone else. All name brand consumer laptop's come with a pre-installed legitimate OS, putting an illegal copy on would just be pointless unless it was anewer version, according to the hp website this one comes with win 7 pro. I see from the trade me link the seller re-installed windows, maybe he didn't get it set up correctly. It could be a fault with the drive as suggested or it could just be a corrupted or incomplete windows (or an update) install. Have you tried a system restore at all? It always amuses me when sellers list all the free / bundled software they've installed as if it's a selling point. |
dugimodo (138) | ||
| 1381669 | 2014-08-14 20:18:00 | OK, presumming that the OS is on a seperate partition on the HDD..... what's the easiest way to reinstall? Should I Format C before I reinstall? |
straka01 (310) | ||
| 1381670 | 2014-08-14 21:13:00 | If you wanted to put it back to factory default re-install, With HP's from memory you keep tapping the F11 Key Immediately after powering on / while its starting, and select Recovery. Follow the instructions and it will do it its self. DONT format the drive manually, if you do you may wipe the recovery partition, then you will have to re-install from a DVD using the COA on the underside of the laptop, as well as download all the drivers etc. Some dont have a recovery option (like above) or a pain to get going, so what you do is start as normal, go to start/All Programs, look for a folder called Maintenance, Recovery or something like that. In there will be the options to do a factory recovery OR make a set of recovery DVD's. |
wainuitech (129) | ||
| 1381671 | 2014-08-14 22:14:00 | I'm pretty sure the Pro/EliteBooks don't have a recovery partition as they come with recovery CDs from new. There is a Hardware test, inc HDD built into the BIOS. If the HDD test passes do a BIOS and Display Driver update from the HP site. | Alex B (15479) | ||
| 1381672 | 2014-08-14 23:51:00 | Some of the Elite do and some don't have a recovery partition, depends on when they were manufactured. Something sounds "fishy" though. :illogical In the trademe advert, it states Re-installed & tested (excellent condition). Yet in post #1, its also mentioned Hasn't been updated since June 2013 going on the Update History.... So unless it was reinstalled over a year ago and just been sitting around, somethings not quite truthful. |
wainuitech (129) | ||
| 1381673 | 2014-08-15 00:02:00 | Before you do any re-format or re-image.. make sure the Windows install key on the COA sticker underneath is readable . Sometimes they get worn out & cant be read. |
1101 (13337) | ||
| 1381674 | 2014-08-15 00:48:00 | Some of the Elite do and some don't have a recovery partition, depends on when they were manufactured. Something sounds "fishy" though. :illogical In the trademe advert, it states Yet in post #1, its also mentioned So unless it was reinstalled over a year ago and just been sitting around, somethings not quite truthful. He probably just didn't install Windows updates. Or may have used an old updates dvd or something. No reason to jump straight to the conclusion the seller is being ungenuine.... |
Alex B (15479) | ||
| 1381675 | 2014-08-15 01:20:00 | He probably just didn't install Windows updates. Or may have used an old updates dvd or something. No reason to jump straight to the conclusion the seller is being ungenuine.... Easy way to tell if its just been reinstalled. Open a CMD, type in cmd /k systeminfo or a shorter version from CMD type in systeminfo When it loads (takes a few moments) look for Original Install Date, it should say exactly the day / Year and time it was installed, along with a lot of other info. |
wainuitech (129) | ||
| 1381676 | 2014-08-15 02:06:00 | It always amuses me when sellers list all the free / bundled software they've installed as if it's a selling point. Some people are suckers... |
Agent_24 (57) | ||
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