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| Thread ID: 55913 | 2005-03-22 12:37:00 | Kb891711 were did you come from ?? | grandad w (510) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 336879 | 2005-03-22 12:37:00 | Greetings to the F1 Team at 1600 hrs this afternoon my daughter tried to send some pictures the first attempt produced a square with a red X in a box. she tried again and this time was successful beyond her wildest dreams they kept coming & coming 30 in all.(all the same) I rang Paradise who cleared my mail box. thinking I should do a virus check I set Nortons Loose.no virus found I did a thorough Scan disk no errors found ctrl-alt-delete revealed Kb891711 which appears to be an operating programe which has attached to my system I have never seen this in the A-C-D box before Has anyone of the team ever had this problem and if so can they tell me what it is and how can I :confused: find it and get rid of it? As you will be dealing with the "Elderly Confused" replies in laymans turns will be appreciated. grandad w I Hope this dosn't pos twice here goes |
grandad w (510) | ||
| 336880 | 2005-03-22 12:44:00 | it's a MS critical update - your not running win 98/ 98se by any chance ? | KatiMike (242) | ||
| 336881 | 2005-03-22 13:09:00 | gibler gave a very useful link in this post pressf1.pcworld.co.nz |
KatiMike (242) | ||
| 336882 | 2005-03-22 13:14:00 | Looks like KB891711 ( . microsoft . com/technet/security/bulletin/MS05-002 . mspx" target="_blank">www . microsoft . com) is a legit MS critical patch from Jan 11th . If you use Windows XP, XP SP2 is not affected so, I guess you don't have SP2 installed and this has come via Windows Auto update . But a google also shows that this patch is causing problems for all sorts of people, particularly those running Win98 and ME . You could uninstall the patch by disabling in Start > Run type "msconfig" sans quotes, hit enter or OK button > Startup tab, untick the KB891711 . Then go to Control Panel Add/Remove Programs and uninstall it . Be aware though, that this may leave you vulnerable to the security risk this patch is supposed to fix ( . symantec . com/avcenter/security/Content/12095 . html" target="_blank">securityresponse . symantec . com) . We can't be certain that your problem is even related to the MS patch, are there any other problems/sysmptoms with your PC, what operating system do you use, is Nortons AV up to date, do you use a firewall and antispyware programmes? Edit: The patch has an updated version dated March but it does not seem to address the issues the original patch (or more correctly programme) is causing on some systems . Apparently plenty of people have contacted MS but porcine ears have been found to be silk, at last an innovation . |
Murray P (44) | ||
| 336883 | 2005-03-22 13:19:00 | KatiMike, seems a very ham fisted way for MS to fix things by using an executable file running in the background, and a dodgy one at that. She'll be Jake, we'll rush out a fix that breaks everything else :groan: | Murray P (44) | ||
| 336884 | 2005-03-22 13:35:00 | agreed Murray , certainly has caused various problems esp on 98se machines . Especially odd as as I understand it the original 2000/ XP patch came out in Jan , and this problematic "fix" came out in March as a critical for 98se / ME - just not trying I s'pose :annoyed: | KatiMike (242) | ||
| 336885 | 2005-03-22 22:05:00 | Murray P , a couple more thoughts re this patch running as an application - your advise re disabling from starting at system startup [ via msconfig] sounds excellent - I read somewhere [ :confused: ] that the patch isn't intended to run as an exe at each startup anyway . If the patch is deleted will Windows Update keep trying to re-install it ? I have tried disabling it at startup [ without deleting it ] this seems to work ok on 98se / me :) | KatiMike (242) | ||
| 336886 | 2005-03-22 23:32:00 | Good Morning Team Thanks for your replies. Yes I am running 98se. Each time I go on the Net I check for Nortons live up dates.this could occour several times a day depending on what the day's activities bring. Nortons 2002AntiVirus is the only protection I am running and so far I seem to have been free of trouble. Because I was having trouble with tha avalanche of pictures from my daughterI thought she may have been unwittingly sending a Virus. Which caused me set to off the Nortons & Thourough Disk Scans . I am relieved to have recieved you advice which has stopped me rushing to the Control pannel and probably causing Mayhem I plead guilty to being a Lurker on this forum I find I can learn quite a lot from "listening" However I am not very adventurous when it comes to getting involved in the inner workings of the system.On the principle "If it aint broke don't fix it" Thankyou all for time & advice grandad w :confused: :confused: :D :D |
grandad w (510) | ||
| 336887 | 2005-03-23 00:31:00 | You MUST have spyware checkers too. AD-aware and Spybot are two of the good ones. Free downloads off the net. Just make sure you get Ad-Aware NOT adware. A virus checker is only good for viruses in general - you need to run specific spyware checkers too. As for the MS updates, I don't know why everyone gets these when "told" to. Most IT people should know what eventually happens when you keep patching a piece of code. Yes, if you have a problem and NEED to get the update, fine but just getting all of them regardless? A decent firewall, non-MS browsers etc (and even non-MS O/S in some cases) plus spyware checkers etc etc works fine for me. I never have any spyware or viruses when I check for them, I've tested my firewall and the only info anyhting was able to get was my O/S type and browser type. My PC is stable and I never have any problems. If I did I'd restore C: off my ghost image, which also works well for a restore once it gets cluttered with junk in the registry. |
pctek (84) | ||
| 336888 | 2005-03-23 07:03:00 | Grandad W, as Pctek has pointed out, anitvirus is not the best sofware for finding non-virus types of malware that are much more prevelent than in 2002 also, Nortons 2002 is getting a bit long in the tooth to be at it's most efficent in preventing the later virus type nasties. The Latest AVG free would probably do a better job while using up less of your systems resources. Be aware though, that some versions of Norton's can be pigs to get rid of and I believe 2002 may be one of those (anybody?). You should only run one AV programme on a system, they squabble otherwise. Post back if you want to update your security. |
Murray P (44) | ||
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