| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 56214 | 2005-03-30 09:15:00 | TV Again | pctek (84) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 339644 | 2005-03-30 09:15:00 | Fair Go just reported a case where a guy had bought a second hand fujitsu HDD from a shop. Was writing his book on it and it died. Of course he had no back ups so its now the shops fault as they said to retrieve his data would involve taking the HDD apart and that would then void Fujitsus warranty so he wouldn't get a replacement then. Of course no mention of the cost of retrieving the data, the possiblity that it still wouldn't be retrievabale or not entirely. And he buys a 2nd hand !! Fujitsu !!!! and doesn't do backups, in my opinion he deserved it. |
pctek (84) | ||
| 339645 | 2005-03-30 09:39:00 | There was a very quick yet vague mention of a price to retrieve the data. But you are right... No backup, tough luck. I know from my own experience that harddrives aren't the most reliable computer device around. |
Myth (110) | ||
| 339646 | 2005-03-30 09:44:00 | Was writing his book on it and it died. We can safely assume then that his book was a How-to guide to basic computing then .... |
Biggles (121) | ||
| 339647 | 2005-03-30 09:46:00 | Lmao!! Maybe it was going to be 'The Dummys Guide To Data Backups' :rolleyes: |
Myth (110) | ||
| 339648 | 2005-03-30 09:49:00 | Hard lesson to learn. Unfortunately most people don't believe it will ever happen to them and don't implement a regular backup plan. Will be a case of once bitten, twice shy now. | Jen (38) | ||
| 339649 | 2005-03-30 09:49:00 | LOL YEP.........saw that ..........I dont really trust fujitsu.....had a bit of experience wiht their std ide pc drives dying........rma'd a few.......ah well if his info is that important he'll be paying a lot to retrieve it and that's an expensive lesson eh....... | drcspy (146) | ||
| 339650 | 2005-03-30 09:50:00 | The price mentioned was $400 to $1500. The talk of consequential loss of the data was a bit over the top. You might have some redress if the laptop was in the possession of the shop at the time and the loss was a result of negligence on their part. I'm sure the Fujitsu warrenty would be limited to replacement of the HDD only. |
Davesdad (923) | ||
| 339651 | 2005-03-30 12:13:00 | Well the story left me with more questions than answers.. 1. What were the shop actually going to do when they take the drive apart? I assume they thought that maybe it was just the circuit board that had dies and would try another matching one (never actually seen this work though). The problem is that anything else is rather specialised stuff. 2. Second hand drive heh. I sold one to a mate once and alas it dies within a year but he didn't complain as he knew the risk. Was the customer told that is might be less reliable (well at least compared to a new drive) ? 3. Consequential loss? Hmm a tricky one here but the nature of hard drives means that will not last. Kind of like claiming that you had to shut your shop when the light bulbs blew.. 4. Why is that people have their important thesis or whatever but only seem to keep one current copy? They tried to say it was a chicken and egg problem but it isn't. Drives need to be opened under clean room conditions and without a sealed unit how would the manufacturer know it wasn't done incorrectly? You can understand why Fujitsu doesn't want to be in the data retrival business (they are getting out of the hard drive trade anyway). What disturbs me personally is that when you return your dead drive for warranty it still has all your data on there..I'd like to make sure the drive is truely dead with a hammer but I think that viods your warranty :thumbs: |
gibler (49) | ||
| 339652 | 2005-03-30 23:57:00 | What disturbs me personally is that when you return your dead drive for warranty it still has all your data on there..I'd like to make sure the drive is truely dead with a hammer but I think that viods your warranty :thumbs: Microwave it. That makes the data unretrievable with anything. |
pctek (84) | ||
| 339653 | 2005-03-31 00:41:00 | What disturbs me personally is that when you return your dead drive for warranty it still has all your data on there..I'd like to make sure the drive is truely dead with a hammer but I think that viods your warranty :thumbs: I took this up with one of our suppliers in relation to Seagate SCSI drives. The vendor we use, when receiving a drive for warranty replacement, flash the firmware on the drive. This apparently renders it useless until it is returned to the manufacturer for a low level format. Apparently quite effective. |
ninja (1671) | ||
| 1 2 | |||||