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Thread ID: 136380	2014-02-23 06:04:00	iPad alternative	Cicero (40)	PC World Chat

Post ID	Timestamp	Content	User
1368499	2014-02-26 21:45:00	Interesting stuff. Our friend who's Windows computers I have successfully looked after in my limited capacity over the years tells me he is buying new computer. Asked me to recommend one for him. Found just what he needed and rang him about buying one. Then his kids got at him. They all have macs and he reckons he should get one so as to be on the same platform. Also they said, another great selling point is that they don't have viruses so won't need to worry about being bugged. I said that was fine but rule me out for help in the future. Getting to old to learn new stuff! No problem he says, The kids will look after it for him. Two of them live in NZ 1 up north and one in the SI, then the other one in the UK. Fine says I :thumbs: I am watching developments with interest. SWMBO says I am a mean old bastard. :D Ken Just be aware that Apple does not have very good after sale services here in NZ due to the lack of the Apple Store. Most big box store sells them but they are not good at helping customers after the sale and lots of IT guys do not know anything about Macs, so finding local support is not always easy. All MacBook laptops are pretty much unserviceable now as everything is glued down ... macdailynews.com www.youtube.com	Geek4414 (12000)
1368500	2014-02-26 21:59:00	I don't think it has ever made it "ok" but that hasn't stopped consumers from buying lots of iProducts over the years. So maybe its more of an issue for some people than it is for others :thumbs: So even Mountain Lion is not being supported ... OS X Mountain Lion users: No more security updates? www.zdnet.com ... The downside is that users who don't upgrade are necessarily running an operating system with many disclosed, but unpatched vulnerabilities. This opens them to attack. A policy change like this may have played a role in Apple's decision to make Mavericks free (just as iOS upgrades are free). If they are, in effect, forcing users to upgrade in order to obtain security updates, charging for the upgrade would likely engender a great deal of ill will.	Geek4414 (12000)
1368501	2014-02-26 22:13:00	Just be aware that Apple does not have very good after sale services here in NZ due to the lack of the Apple Store. Most big box store sells them but they are not good at helping customers after the sale and lots of IT guys do not know anything about Macs, so finding local support is not always easy. All MacBook laptops are pretty much unserviceable now as everything is glued down ... macdailynews.com www.youtube.com Authorised Apple service providers should repair any Mac under warranty. There are plenty of these in New Zealand. I would suggest doing your research before making such a ridiculous claim.	icow (15313)
1368502	2014-02-26 22:22:00	Authorised Apple service providers should repair any Mac under warranty. There are plenty of these in New Zealand. I would suggest doing your research before making such a ridiculous claim. Agreed. Mac support here in NZ is pretty damn fantastic actually!	Chilling_Silence (9)
1368503	2014-02-26 22:36:00	It is not all about "pretty", people are running a business that depends on their system, it is not an ornament. Rolling out major system changes is not like simply changing one's own computer, there are a lot at stake and ramifications to consider, you can't just change things at a whim. Actually its not just the "pretty" aspects of a new UI, its the easier to use aspects that are encouraging consumers and worker bees to move away from stodgy hard to use UIs to something that has actually been designed with the user experience in mind. Yes there are a lot of ramifications to consider when moving from the traditional desktop to a hand held computing device and with a planned approach, those goals are all achievable within a measured time frame. The end result being much happier more productive staff. :thumbs:	Webdevguy (17166)
1368504	2014-02-26 22:39:00	Interesting stuff. Our friend who's Windows computers I have successfully looked after in my limited capacity over the years tells me he is buying new computer. Asked me to recommend one for him. Found just what he needed and rang him about buying one. Then his kids got at him. They all have macs and he reckons he should get one so as to be on the same platform. Also they said, another great selling point is that they don't have viruses so won't need to worry about being bugged. I said that was fine but rule me out for help in the future. Getting to old to learn new stuff! No problem he says, The kids will look after it for him. Two of them live in NZ 1 up north and one in the SI, then the other one in the UK. Fine says I :thumbs: I am watching developments with interest. SWMBO says I am a mean old bastard. :D Ken I guess customer satisfaction starts at a young age ;) :thumbs: Should your friend have any issues in the transition there is always Skype video calling if the kids need to help Dad with any problems :thumbs:	Webdevguy (17166)
1368505	2014-02-26 22:41:00	Agreed. Mac support here in NZ is pretty damn fantastic actually! That "MAY" Depend on what part of the country you are in. I get calls sometimes relating to MAC's and getting repaired, some under warranty, and when I tell them to contact the official MAC repair agents ( and Give them the names and numbers) its often something like -- Those #%%*% :angry forget it, wont deal with them, they always say the fault is not covered by warranty. Often they charge WAY to much for replacement parts as well. Had one person last year, her MAC laptop got water damaged on the MB, the Official repairers in WGTN quoted her a price to replace the MB, :horrified It would have been almost as much to buy a new Laptop ( not including labor) , which she did. The other day I was talking to my suppliers and mentioned this in general conversation,and the exact same MB would have been a fraction of the cost.:groan:	wainuitech (129)
1368506	2014-02-26 22:42:00	: Should your friend have any issues in the transition there is always Skype video calling if the kids need to help Dad with any problems :thumbs: What happens if the problem is related to no internet connection ?	wainuitech (129)
1368507	2014-02-26 22:47:00	Authorised Apple service providers should repair any Mac under warranty. There are plenty of these in New Zealand. I would suggest doing your research before making such a ridiculous claim. Well, I often get calls from people needing their iStuff serviced and they can't find how to for some reason(may be a stereotypical user problem), their big box store sellers just go blank when they ask for help, not sure why. I do point them to the authorised service agents as I only fix software related issues with Mac, don't touch hardware repairs. Did try to get a MacPro fixed once through the service agent, they wanted over $2,000 to replace the liquid coolant unit. At the end, the user had to dump it as it wasn't worth the repair, got a 2nd hand replacement MacPro instead, which did have its own issues, but that's a different story. Anyway, I do work with Macs, I am not speaking out of a hole on my back side. P.S. I do agree with Wainuitech, it really depends on where you live. It is not too good outside the main centres. Even in the USA, unless you live near an Apple store, it is a pain to lug your iMac to go see the "genius". It is not as easy to find "on site" support for Macs outside the main cities.	Geek4414 (12000)
1368508	2014-02-26 22:51:00	What happens if the problem is related to no internet connection ? Very true, was trying to fix a system remotely couple of nights ago at 1:30am and their internet connection died half way through. Can't do anything, had to get up at the crack of dawn to sort it out on site before they open up for business. Grrrrr.	Geek4414 (12000)
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