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Thread ID: 56760 2005-04-14 10:43:00 Can't connect to net. Cicero (40) Press F1
Post ID Timestamp Content User
344800 2005-04-14 10:43:00 Friend asked to have a look at her computer for the above reason.
Some months ago I installed AVG,adaware and Spybot.
I ran Spybot and Adaware,between them there were about 20 do
da's,which I deleted,AVG found a virus and a Trojan.
Apart from Avg which updates itself,neither had been updated for about 3 months.
The result is,no luck with connecting.
Being only 2 steps ahead of friend,what next?
Oh when it dials up she gets can't connect due to error 87.
XP.
Thank you in advance.
Cicero (40)
344801 2005-04-14 11:30:00 try this (www.snapfiles.com) Prescott (11)
344802 2005-04-14 12:19:00 try this (www.snapfiles.com)

Sounds good Pres,how exactly does one get if you cant connect?
Cicero (40)
344803 2005-04-14 12:35:00 Is system restore worth a try? Cicero (40)
344804 2005-04-14 13:04:00 I would delete the old connection and create a new one first.

Start - Run "inetwiz"
Connect using my phone line
Create a new dial up networking connection option
Type in 087 as the area code and the rest of the number for the ISP
Country code: New Zealand 64
Tick use area code and dialing rules
Enter your username and password

If that dosent work you could try your system restore.
Rob99 (151)
344805 2005-04-14 19:09:00 When you say can't connect, do you mean it dials in and connects but unable to load websites or do you mean the dialup connection fails with an error number.
That error number you quote is not a normal error number, it is usually 3 numbers such as 680 691 etc.
See if you can get a useful error number by dialing with all programs closed by going to Start/Connect To/Connection name.
Safari (3993)
344806 2005-04-14 20:57:00 Error 87 is a valid modem error.
Windows 9x or 2k: In some cases the Dialup Networking entries may become corrupted. If this happens, delete the DUN profile from the Dialup Networking window. Then Create a New Connection.
pctek (84)
344807 2005-04-14 21:37:00 When you say can't connect, do you mean it dials in and connects but unable to load websites or do you mean the dialup connection fails with an error number.
That error number you quote is not a normal error number, it is usually 3 numbers such as 680 691 etc.
See if you can get a useful error number by dialing with all programs closed by going to Start/Connect To/Connection name.
Ta Saf,it dials up,result,says unable to make a connection,when asking for details get 87 thing.
Ta too Rob will give you suggestions a go today.
Cicero (40)
344808 2005-04-14 22:00:00 Error 87 is a valid modem error.
Windows 9x or 2k: In some cases the Dialup Networking entries may become corrupted. If this happens, delete the DUN profile from the Dialup Networking window. Then Create a New Connection.
Thanks pctec,I did put XP in original post,maybe a bit unclear.
Couldn't find the DUN profile,please allow for some slowness on this end.


Rob,do you mean I should change 03 I found in a test run here,to 087?
Cicero (40)
344809 2005-04-14 22:06:00 I would check the country in the dialup see if its the right country / area code (if any) and also check the username and password.

Make sure its the right password.

And also the right dialup number.
Speedy Gonzales (78)
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