| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 57421 | 2005-05-02 06:04:00 | "price spy" for consumables | theother1 (3573) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 351396 | 2005-05-03 00:17:00 | . A very old urban myth, In fact most Printer warranties now go to lengths to explain that using generic Cartridges or refills does not automatically void your warranty. Of course if the warranty claim can be proven to be caused by the generic cartridge or Ink used then your warranty may be voided. I agree 1000000% - for example, see here (h10025.www1.hp.com) for HP policy on non-OEM laser printer toner cartridges. These people who complain their cheap cartridges (inkjet or laser) leaked and made a mess of their printer - you get what you pay for and not all cartridges are refilled / remanufactured the same way. All I can say is ... Caveat emptor! and Me transmitte sursum, Caledoni. ;) |
andrew93 (249) | ||
| 351397 | 2005-05-03 01:03:00 | The Urban Myth may be old where local trade practice laws prevent the printer manufacturer from easily voiding the warranty. My Canon printer warranty states "Canon accepts no liability or responsibility for malfunction or damage caused by the use of incompatible ink or toner." I could see it costing me more than the printer was worth to dispute Canon's immediate opinion that it was 3rd party ink that was at fault. |
PaulD (232) | ||
| 351398 | 2005-05-03 01:52:00 | ." "Canon accepts no liability or responsibility for malfunction or damage caused by the use of incompatible ink or toner." This means exactly what I previously stated. If the generic ink or cartridge causes the problem with your printer, Canon will not accept responsibilty for it, and quite rightly so. This however is completely different to "The use of generic cartridges or Ink will cause your warranty to be voided" The above used to be common to all printer warranties until it was tested in the courts in several countries including the USA and the UK. After repeatedly found to be wrong in law, the printer manufacturers belatedly changed their wording. They then went on to try and patent cartridge technology and smart chip technology, again resulting in many court cases and legal battles, some still going on today (mainly Lexmark, Epson,) As I already alluded to, if you buy your generic cartridges from a reputable vendor, you will be covered if the cartridge does cause a problem. So spend a little bit of time researching a good brand of generic cartridge and you will not have a problem (for your model I recommend the Inktec brand, in my experience as good if not better than the original) Steer clear of brands like callidad that don't seem to have any quality control on their ink ( sometimes it's good and other times terrible, it's a lucky dip) How do I know, As well as Computer Sales and repairs, I supply four brands of generic cartridge (tried many more that I do not think meet the required consistency of product quality over a large range of different models) Regards AC |
Alan Cotrell (6634) | ||
| 1 2 | |||||