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Thread ID: 57511 2005-05-04 22:11:00 XP problem ianhnz (4263) Press F1
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352120 2005-05-04 22:11:00 I have Windows XP running on my Compaq Presario 5400. Last weekend the system crashed and after every restore point just could not bring her back. When booting up was bringing up error messages about Explorer.exe. If I clicked on an icon would freeze. In the end I thought I would try and re-run the SP2 CD. Well that worked. Only problem is if I have to do a re-boot the problem is back. PLEASE SOMEONE HELP ME???????????? Ian. ianhnz (4263)
352121 2005-05-04 23:13:00 Has this problem only occurred since installing SP2?
If so uninstall SP2 from add/remove then run a reg cleaner
Then check your hardware configuration to ensure it is compatible with SP2
You may need a BIOS update for SP2 to install correctly
If you are one of the unfortunates with a certain Celeron D & incompatible BIOS combination SP2 won't install unless you change your processor or update the BIOS (if there is an updated one available)
I did a search on the 5400 but there appears to be a zillion different models listed under 5400
Do you have an exact model no.?
Or some system specs?
bartsdadhomer (80)
352122 2005-05-05 00:01:00 Has this problem only occurred since installing SP2?
** No I installed SP 2 last year with no problems until now.

I did a search on the 5400 but there appears to be a zillion different models listed under 5400
** It is model 5400 AU 1.5 Gb system, now about 18 months old, or so.
ianhnz (4263)
352123 2005-05-05 02:13:00 What are the error messages, as detailed as you can? Without that info we'll need to access a fairground Gypsy to diagnose it ;)

Are you getting any Blue Screens (BSOD). If not, go into Control Panel > System > Advanced tab > Starup and recover and uncheck Automaticall restart if it's ticked.
Murray P (44)
352124 2005-05-05 02:55:00 Thanks for that.

Next time I do a reboot, something I'm not looking forward to, I will write them all done. Thanks, Ian :help:
ianhnz (4263)
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