Forum Home
Press F1
 
Thread ID: 57764 2005-05-12 05:50:00 Help with an internet connection supersaiyanplough (8098) Press F1
Post ID Timestamp Content User
354307 2005-05-12 05:50:00 I have a clear internet connection (dial up) with a internal modem. Whenever I connect to the internet, after any time between 0mins and 10mins, it automatically disconnects. I went through all the options and I couldn't find anything to help. I am running XP SP2 with 999AMD Duron processor and 120MB RAM. The firewall is on, does that affect it? supersaiyanplough (8098)
354308 2005-05-12 05:54:00 Run scans for viruses/spyware/adware and report back :thumbs: Overdrive_5000 (4950)
354309 2005-05-12 05:54:00 Go into control panel
Open phone and modem options
go to modems
click properties
goto modem tab
check what the maximum port speed is on
It should be on around 56700 it will be slower but more stable
Dannz (1668)
354310 2005-05-12 09:21:00 While you're looking at modem properties check you don't have idle time to disconnect enabled or make the time longer.

Also I would get some extra ram too (not that this is anything to do with your modem problem) but the last post I just read was also low on ram. Its price has dropped again today so not very expensive now.
pctek (84)
354311 2005-05-12 10:35:00 Usual advice: Install a firewall, update this-and-that to the latest etc. Renmoo (66)
354312 2005-05-12 23:19:00 Go into control panel
Open phone and modem options
go to modems
click properties
goto modem tab
check what the maximum port speed is on
It should be on around 56700 it will be slower but more stable

won't make any difference unless the person has an external serial modem. even then it only masks the problem not fix it.

90% of the time its due to poor phone lines and you will need to string the modem so the modem connects slower and more stable.

also the auto discconect can do werid things like this.
tweak'e (69)
354313 2005-05-12 23:28:00 Usual advice: Install a firewall, update this-and-that to the latest etc.How is that going to help? ninja (1671)
354314 2005-05-12 23:51:00 Or bring up the dialup / properties / options .

Whats idle time before hanging up on??

If its on so many minutes, change it to never .

Then it wont disconnect u, if you're away or not doing anything on the computer, after so many minutes .
Speedy Gonzales (78)
354315 2005-05-13 02:05:00 I tried to get an antivirus AVG off the internet, but it dissconnected before i could. Also i checked ther idle time thingees and they are disabled. the maximum speed is already set to 56700. Phone lines were checked by telecom and said to be okay. I will try an install a new modem and see if that works. supersaiyanplough (8098)
354316 2005-05-13 06:07:00 Phone lines were checked by telecom and said to be okay

dosn't mean anything. the lines can be stuffed and they will say they are ok.

what sort of connection speed do you get?
tweak'e (69)
1 2