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Thread ID: 57759	2005-05-12 03:03:00	SP-2 Unstable	Hawkflyer (8097)	Press F1

Post ID	Timestamp	Content	User
354254	2005-05-12 03:03:00	I recently updated my XP Home Edition to SP-2. This is about the third time that I have done this in the last year with the same results each time. My system goes unstable. I had hoped that MS had repaired or updated some previous issues. I should have learned my lesson the first time. My PC will lock hard on sp2 with no consistency as to when, length of time after boot, or running a software application. Each time I have had to do a system restore to a previous time before SP2 and each time the system maintained without a single lock. I have tried updating the motherboard bios, hard drive driver update, and I am running Trend Micro Suite (used to be McAfee). I also run Spybot and Adware on a regular basis and I don’t believe that I have spyware. I don’t know what to do now, as the system will not restore to any event and still remains unstable. I am thinking that it may be time to upgrade the board, CPU, and RAM anyway but I am still worried that won’t correct the issue.	Hawkflyer (8097)
354255	2005-05-12 03:10:00	Can you download and run everest home edition,then post your hardware specs (Everest will create a detailed list).	Metla (12)
354256	2005-05-12 04:10:00	I am not sure this is what you had in mind but...This is a great utility. I have never seen such a complete list of specs. I dare not include the entire list on this reply. Is there anything I can do for a more compact version? Computer: Operating System Microsoft Windows XP Home Edition OS Service Pack Service Pack 2 Internet Explorer 6.0.2900.2180 (IE 6.0 SP2) DirectX 4.09.00.0904 (DirectX 9.0c) Motherboard: CPU Type Intel Pentium IIIE, 800 MHz (6 x 133) Motherboard Name Asus P3V133 (3 ISA, 4 PCI, 1 AGP, 3 DIMM) Motherboard Chipset VIA VT82C693A Apollo Pro133 System Memory 384 MB (SDRAM) BIOS Type Award Medallion (09/21/01) Communication Port Communications Port (COM1) Communication Port Communications Port (COM2) Communication Port ECP Printer Port (LPT1) Display: Video Adapter S3 Savage2000 (Diamond Viper II) 3D Accelerator S3 Savage2000 Multimedia: Audio Adapter Ensoniq ES1371 AudioPCI-97 Sound Card Storage: IDE Controller VIA Bus Master IDE Controller Floppy Drive Floppy disk drive Disk Drive Maxtor 6Y120P0 (120 GB, 7200 RPM, Ultra-ATA/133) Disk Drive Maxtor 5T020H2 (20 GB, 7200 RPM, Ultra-ATA/100) Optical Drive CREATIVE DVD8400E (8x/40x DVD-ROM) Optical Drive HP CD-Writer+ 9100 (8x/4x/32x CD-RW) SMART Hard Disks Status OK Partitions: C: (NTFS) 117239 MB (100544 MB free) D: (FAT32) 19530 MB (17189 MB free) Input: Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mouse PS/2 Compatible Mouse Network: Network Adapter 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) (192.168.15.102) Modem U.S. Robotics 56K FAX INT PnP BIOS Properties: Vendor Award Software, Inc. Version ASUS P3V133 ACPI BIOS Revision 1003 Beta 002 Release Date 09/21/2001 Size 256 KB Boot Devices Floppy Disk, Hard Disk, CD-ROM Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD Supported Standards DMI, APM, ACPI, ESCD, PnP Expansion Capabilities ISA, PCI, AGP [ System ] System Properties: Manufacturer System Manufacturer Product System Name Version System Version Serial Number SYS-1234567890 Wake-Up Type Power Switch [ Motherboard ] Motherboard Properties: Manufacturer ASUSTeK Computer INC. Product P3V133 Version REV 1.xx Serial Number xxxxxxxxxxx [ Chassis ] Chassis Properties: Manufacturer Chassis Manufacture Version Chassis Version Serial Number Chassis Serial Number Asset Tag Asset-1234567890 Chassis Type Tower Boot-Up State Safe Power Supply State Safe Thermal State Safe [ Memory Controller ] Memory Controller Properties: Error Detection Method None Supported Memory Speeds 70ns, 60ns, 50ns Supported Memory Types DIMM, SDRAM Supported Memory Voltages 3.3V Maximum Memory Module Size 256 MB Memory Slots 3 [ Processors / Intel Pentium III Processor ] Processor Properties: Manufacturer genuine intel Version Intel Pentium III Processor External Clock 133 MHz Maximum Clock 800 MHz Current Clock 800 MHz Type Central Processor Voltage 2.9 V Status Enabled Upgrade Slot 1 Socket Designation SLOT 1 [ Caches / L1 Cache ] Cache Properties: Type Internal Status Enabled Operational Mode Write-Back Associativity 4-way Set-Associative Maximum Size 32 KB Installed Size 32 KB Supported SRAM Type Synchronous, Pipeline Burst Current SRAM Type Synchronous, Pipeline Burst Socket Designation L1 Cache [ Caches / L2 Cache ] Cache Properties: Type Internal Status Enabled Operational Mode Write-Back Associativity 4-way Set-Associative Maximum Size 512 KB Installed Size 256 KB Supported SRAM Type Synchronous, Pipeline Burst Current SRAM Type Synchronous, Pipeline Burst Socket Designation L2 Cache [ Memory Modules / DIMM 1 ] Memory Module Properties: Socket Designation DIMM 1 Type DIMM, SDRAM Installed Size 256 MB Enabled Size 256 MB [ Memory Modules / DIMM 2 ] Memory Module Properties: Socket Designation DIMM 2 Type DIMM, SDRAM Installed Size 128 MB Enabled Size 128 MB [ Memory Modules / DIMM 3 ] Memory Module Properties: Socket Designation DIMM 3 Type DIMM, SDRAM Installed Size Not Installed Enabled Size Not Installed [ Memory Devices / DIMM 1 ] Memory Device Properties: Form Factor DIMM Type DRAM Type Detail Synchronous Size 256 MB Total Width 72-bit Data Width 64-bit Device Locator DIMM 1 [ Memory Devices / DIMM 2 ] Memory Device Properties: Form Factor DIMM Type DRAM Type Detail Synchronous Size 128 MB Total Width 72-bit Data Width 64-bit Device Locator DIMM 2 [ Memory Devices / DIMM 3 ] Memory Device Properties: Form Factor DIMM Type DRAM Type Detail Synchronous Device Locator DIMM 3	Hawkflyer (8097)
354257	2005-05-12 04:21:00	Thats plenty of info, What I was looking for was your specific Motherboard and cpu,both of which are clearly identifed, I just done a quick google to see if there were any widespread damage reports of the same combination and sp2, This doesn't apear to be the case. If you were keen you could update your bios,and update all your drivers if you haven't done so,though the lack of info on Google means this may be a waste of time. Can't hurt to try if you have an upgrade in the works. The only other issue (off the top of my head) is what your installing sp2 from,is it the exact same package used each time,or a fresh download of sp2?	Metla (12)
354258	2005-05-12 06:55:00	One thing to be careful of is to shut down any Antivirus program completely you have running before installing SP2 (making sure you are off the internet at this stage). Are you getting the SP2 drip fed via the MS Update site or have you downloaded the complete SP2 as a single exe and are installing it manually?	Jen (38)
354259	2005-05-12 07:01:00	Or do you have a disc ex PC World mag.?	Cicero (40)
354260	2005-05-12 18:16:00	SP2 was downloaded prior to install. I did not disable my Trend Micro Virus scan or web connection. I am thinking that it maybe more related to a timing error that hoses the CPU. The internal clock has never been quite right. Being so spratic on system lock-up, could this be an area to consider?	Hawkflyer (8097)
354261	2005-05-12 21:49:00	Hi, you mentioned that you have updated your 'hard drive drivers' Are you referring to the VIA Hyperion chipset drivers? If not then I strongly suggest that you try this. The other problem with the Apollo Pro 133 chipset is that it often had problems with AGP 4x, if you can disable this in the bios it's worth a go. The other 2 suspects are your video drivers and sound drivers, but problems with the latter will usually at least produce a crash dump.	BIFF (1)
354262	2005-05-12 23:31:00	Each time I have had to do a system restore to a previous time before SP2 have you tried a fresh install of XP ? most of the time when service pack cause problems the system either has incompatible drivers (or major software) or is in generally poor shape to start with. save all data, format, reinstall XP, install SP2, install upto date drivers and programs.	tweak'e (69)
354263	2005-05-16 20:25:00	For all of those that have helped me so far and gave me there best, I would like to say thank you very much . Here is what I have discovered about the lockups . HP PSC 2410 Photosmart all in one printer connected (via USB) into computer, computer locks up . Printer unplugged from computer system runs stable without any hiccups . Updated drivers did not help . Does anybody know if a print server interface would help to resolve this as I want to hook up a second PC anyway? Thanks again .	Hawkflyer (8097)
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