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| Thread ID: 57872 | 2005-05-15 03:22:00 | o2ksr1a problem | grasshopper (288) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 355242 | 2005-05-15 03:22:00 | I have: emachine 256MB Celeron WindowsXP I loaded Office 2000 from CD and then went to download the o2ksr1a core update but while it was downloading, my IE6 browser timed out and disconnected from the internet. Now when I try to re-download the update I get the message: "Microsoft Office 2000 SR-1 Update did not complete successfully. For assistance, contact Microsoft Technical Support." So I sent tech support an email, but have had no reply. What can I do? |
grasshopper (288) | ||
| 355243 | 2005-05-15 04:01:00 | Hi Grasshopper, Have you tried downloading the update manually from here? (www.microsoft.com) This may allow you to do the install direct from your computer rather than through the MS update service and hopefully get around the error message. |
Simply_Si (354) | ||
| 355244 | 2005-05-15 04:58:00 | Okay, I went there and tried to download. The first little program saved to my desktop okay and replaced the old one that I had downloaded before. but the big one wouldn't start and I got the same message. Next I tried running the program without saving it to disk. But I got the same problem. Maybe I should go and delete the partial download. Do you know where it is? |
grasshopper (288) | ||
| 355245 | 2005-05-15 05:16:00 | full 52 megs of it (download.microsoft.com) | tweak'e (69) | ||
| 355246 | 2005-05-15 05:29:00 | I don't know where the file would be. Just use the Search Files function to find where it is located. | Simply_Si (354) | ||
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