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| Thread ID: 57921 | 2005-05-16 09:06:00 | IE/Outlook Express Unable to Access Dialup | LucyL (2867) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 355677 | 2005-05-16 09:06:00 | Am running XP Pro fully patched with all security updates but have just discovered machine was infected with Java/ByteVerify. (Thought the patches were supposed to protect your machine from this sort of thing! :annoyed: ) I've cleaned that up but now have the problem that I can't access dialup from within Outlook Express, Internet Explorer or Avant Browser - applications just seem to freeze and no dialup box appears. I can get online by dialing directly from the dialup connections but it's annoying that applications won't invoke the dialup. I'm not sure if the problem is connected to the so called "virus" or is it just coincidence. Any help would be appreciated. Lucy :( |
LucyL (2867) | ||
| 355678 | 2005-05-16 09:49:00 | Have a look in IE Properties > General tab > Files > Dowloaded Files (by memory), you should find yourself in a Folder called Downloaded Objects, examine each ActiveX object by right clicking and checking it's Properties and dependencies . If it looks dodgy do a search for it or post it back here . You could try to repair IE by going to Control Panel > Add/Remove Programs, scroll down to IE click on the change/remove button and choose Repair (hopefully that will fix Avant Browser too as it is just a front end over IE) . I do think it could run a bit deaper than that though . Check firewall settings, check IE > Properties > Security settings and Connection settings (dial a connection check boxes) |
Murray P (44) | ||
| 355679 | 2005-05-16 09:52:00 | I'm guessing you've tried the easy option first. ie Tools/Internet Options/Connections tab/"Always dial my default connection" |
Inshra (8129) | ||
| 355680 | 2005-05-16 10:16:00 | If you open OutLook Express you can reset it to use Dialup by doing the following: Click on Tools, then select E-mail accounts In the E-mail section of the current window select View or change exisiting e-mail account, then click Next Highlight the name of the account you wish to edit and click Change Now click More settings, select the Connection tag, then check the radio button next to Connect via modem when Outlook is offline NOTE: You will see the modem section of this window now appear active. You will need to select your modem and supply appropriate details then click OK to complete the alterations. With Internet Explorer if you open this and click Tools then select Internet Options, then select the Connections tag you will be able to reset the browser to use dialup there. Regards, Timothy |
AlphabetSoup (8128) | ||
| 355681 | 2005-05-16 10:31:00 | Thanks for the replies but none of these fix the problem. All dialup settings in applications appear as they should default Paradise dialup is selected. I've tried deleting dialup and creating new and still same problem. Firewall settings seem ok, and can access the net as long as I dialup via the shortcut to ISP connection. Had a look at all downloaded installations and all appear ok (that's if I'm looking in right place) Java MS Malicious Software Tool Shockwave WUWebControl Class No strange browser helper objects. What else can I check? |
LucyL (2867) | ||
| 355682 | 2005-05-16 10:47:00 | LucyL are you using the latest version of Sun Java, older versions and MS virtual machine are associated with Java/ByteVerify, get the latest version if you do not already have it maybe that will fix your problem when you instal it. Worth a try. | zqwerty (97) | ||
| 355683 | 2005-05-16 10:57:00 | Java Platform 2 Version 1 . 5 . 0 (build 1 . 5 . 0_02-b09) is the Java version - is that the latest version? Have had it on my computer for a couple of months now without any problems . Begining to think that maybe installing Java wasn't a good idea but needed it to be able to view some aerial maps I wanted . Never had problems with a virus before and been on the net for over 10 years now . Thinking that maybe I will just reformat and start again with a clean install - minus the Java! Cheers Lucy |
LucyL (2867) | ||
| 355684 | 2005-05-16 11:27:00 | Up to date enough not to be the problem I think, I have J2SE Runtime Environment 5.0 Update 1 & 2. | zqwerty (97) | ||
| 355685 | 2005-05-16 11:30:00 | To clarify, you are able to dial out, just not from within the specified programs, correct? | zqwerty (97) | ||
| 355686 | 2005-05-16 12:17:00 | If you think you have this java virus and you have installed jre there will be a java control applet in control panel. Open that up and click on the button "delete files" under the the "temporary internet files" heading on the general tab. That should take care of the beastie. The dailing problem Is, "always dail my default connection" selected in the connection tab of internet options applet in control panel |
beama (111) | ||
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