Forum Home
Press F1
 
Thread ID: 138134 2014-10-10 03:24:00 Sky rain fade? Mike (15) Press F1
Post ID Timestamp Content User
1386009 2014-10-10 03:24:00 my dad came round with his sky box but we get a "rain fade" message and no signal... clear fine day too. The dish was working fine a few days ago as I plugged in a freeview box (that I was testing before loaning to a friend) and it worked fine then, but it's not working on my dad's sky box. Any suggestions? it's worked in the past when we've tried it.

Cheers,
Mike.
Mike (15)
1386010 2014-10-10 04:02:00 Most likely your dish it is not correctly aligned with the satelite. Get Sky to check it for you. CliveM (6007)
1386011 2014-10-10 04:08:00 Did you have your access card properly installed. Are all connections sweet and do all the wires go where they are supposed to go? Bryan (147)
1386012 2014-10-10 04:14:00 Most likely your dish it is not correctly aligned with the satelite. Get Sky to check it for you.We're at my place, not my dad's, so Sky probably won't be interested in looking at my dish

Cheers,
Mike.
Mike (15)
1386013 2014-10-10 04:15:00 Did you have your access card properly installed. Are all connections sweet and do all the wires go where they are supposed to go?As far as we can tell, we've unplugged and replugged everything a few times, including the card.

Cheers,
Mike.
Mike (15)
1386014 2014-10-10 06:11:00 Maybe the dish has become misaligned due to high winds or such
EDIT: Oops, already mentioned

Is the LNB still there? :lol:
Agent_24 (57)
1386015 2014-10-10 06:13:00 Have you turned on the power to run the Satellite receiver, it's in the options part where you set up the tuning. zqwerty (97)
1386016 2014-10-10 06:20:00 Have you turned on the power to run the Satellite receiver, it's in the options part where you set up the tuning.I'll have a look. We haven't changed any of the normal settings that works at dad's place.

Mike.
Mike (15)
1386017 2014-10-10 07:04:00 ...we get a "rain fade" message and no signal... clear fine day too...

"Rain fade" does not mean rain fade. It means that the box is not receiving signals and defaults to showing a message stored on the box. The message means "unknown error" but Sky find it more acceptable to blame the weather.

I agree with other comments: no power to the LNB - box not compatible with the dish (not outputting the right voltage to switch LNBs or polarisation) - or dish knocked off alignment
BBCmicro (15761)
1386018 2014-10-10 07:27:00 "Rain fade" does not mean rain fade. It means that the box is not receiving signals and defaults to showing a message stored on the box. The message means "unknown error" but Sky find it more acceptable to blame the weather.

I agree with other comments: no power to the LNB - box not compatible with the dish (not outputting the right voltage to switch LNBs or polarisation) - or dish knocked off alignmentDish has worked with Sky in the past, and was working with Freeview just a few days ago... there's been a fair bit of wind here, so I guess off alignment is possible but it seems to be held very tightly in place where it is. How much would it need to move to be misaligned? are we talking millimetres or more?

Cheers,
Mike.
Mike (15)
1 2