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Thread ID: 58161	2005-05-23 06:27:00	NZPost killed my Hard Drive !	Willuknight (6541)	Press F1

Post ID	Timestamp	Content	User
357736	2005-05-24 04:20:00	I really feel like screaming at them on the phone, but i got to remember that its not their fault that they're idiots bound by idiotic rules working for idiotic managers So while were on the topic, can some people talk about their hard drive posting experiances ? How much packaging did you use ? What postal options did you go with ? any other bad experiances or suggestions for this kind of thing ? I have had numerous drives shipped to me by courier and post and never had a failure. Sometimes the box has been a bit damaged but the drives are always well packaged in their proper plastic so now issue.	Big John (551)
357737	2005-05-24 04:24:00	By the very nature of it's construction a hard drive is very susceptible to damage by excessive or sudden movement. The head reader is so close to the platter (unlike a notebook's drive which moves off the disk) that any jolting is almost certain to kill the drive or at best make portions of it unreadable. Sending a drive via post is just an announcement saying "kill me" Only while running. When the drives are stopped and the heads parked they can stand quite a lot G's before damage occurs. Read the specs for your drive to find out just how many. When a drive stops the heads move to a unused part of the drive just like a notebooks. They use the spindown of the drive to acheive this is case of sudden power lose.	Big John (551)
357738	2005-05-24 06:01:00	Some of the individual drivers are quite good (I have a regular one who services my area) but generally courier companies are both no care and no responsibility. I have come to accept that using them is a gamble, but necessary. Just wait until you have a package go missing to see how they treat their customers.	BIFF (1)
357739	2005-05-27 02:13:00	Only while running. When the drives are stopped and the heads parked they can stand quite a lot G's before damage occurs. I stand corrected - I thought it was only portable computer drives that did that.	Greg (193)
357740	2005-05-27 05:01:00	I've had harddrives come from shops wrapped in bubblewrap or styrofoam, and also harddrives from trademe posted via $3.50 packetpost, wrapped in nothing more than cardboard and tape - All of which are working perfectly fine. I don't beleive it's a great way to send a harddrive, but NZ Post must have done something pretty weird to your drive, since wrapped in sponges sounds far more protective than cardboard.	Agent_24 (57)
357741	2005-05-27 11:52:00	....., since wrapped in sponges sounds far more protective than cardboard. Are we talking a Chocolate sponge with cream and chocolate icing or a wet XLO kitchen sponge? :groan:	EX-WESTY (221)
357742	2005-05-27 12:23:00	The more harddrive friendly kind, though if the dead harddrive in question WAS wrapped in Chocolate sponge with cream and chocolate icing or a wet XLO kitchen sponge, as you say then I believe we have found the cause of the problem..... :lol:	Agent_24 (57)
357743	2005-06-09 09:28:00	He he And you wonder how they get to the store in the first place maybe the bubble wrap did it cause it can create static electricity and magitisum has also been know to stuff them or wipe them	Bejehsus (8190)
357744	2005-06-10 03:35:00	Good point, maybe the harddrive was sitting too close to a pair of speakers in the postal van or something...	Agent_24 (57)
357745	2005-06-10 04:09:00	maybe the bubble wrap did it cause it can create static electricity and magitisum has also been know to stuff them or wipe them No way, magnets and HDDs are the stuff of urban legends. You might be able to damage a floppy with external static magnetic fields if you tried really hard, but I haven't been able to, and it would probably take the field from an MRI scanner to guarantee a result on a HDD. The biggest source likely to be encountered would be a diesel electric loco but they wouldn't be anywhere near a post van. Nothing in transit was going to kill this well packed and protected disk, not the bubble wrap or anything like it. It is a random failure, pure and simple, no need for conspiracy theories, just make a warranty claim and get on with life. Cheers Billy 8-{) Nothing to look at here folks, cows explode every day, just move along please!	Billy T (70)
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