| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 58473 | 2005-06-01 22:38:00 | mass storage device | orthopod (8252) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 360368 | 2005-06-01 22:38:00 | I have a Sony Vaio Pentium 4 with Windows XP Home. I recently bought a Nikon Coolpix 5900 digital camera. It can work in PTP or Mass storage interface. When the camera is plugged into the USB port (which works for other devices) the PC recognizes that it is connected in the device mgr. but it has an exclamation point. If I double click on it, it asks me for the location of the driver. XP contains them and they should auto load. Even if I specify a file that contains the driver, it searches, then copies files and then tells me that the wizard could not install the hardware as it could not find the necessary files. Whether I do it in PTP or Mass Storage the same thing happens. I took the camera and cord to a friend's and as soon as I plugged it in, XP recognized it, installed the drivers and uploaded the pictures. I have spent hrs with the Nikon and Sony Tech Support and they are no help, It never appears on "My Computer" as a drive, only in the device mgr.. I tried a card reader for the SD card from the camera and when I plugged it in the USB port it recognized it as new hardware (a mass storage device) and the wizard then asked for a driver ! It is in XP and it should have found and loaded it by itself. Any ideas how to make the computer register the hardware and use it? |
orthopod (8252) | ||
| 360369 | 2005-06-01 23:23:00 | I would suspect that the chipset drivers for your motherboard are not loaded, and the Windows default ones are less than optimum (often the case). | godfather (25) | ||
| 360370 | 2005-06-02 00:00:00 | another suggestion, what service packs are applied to your PC as compared your friends PC? Despite the patches being for security holes, they also have improved functionality attached. Also, have you tried updating your motherboard drivers? |
pheonix (36) | ||
| 360371 | 2005-06-02 03:48:00 | I updated the motherboard drivers, but still no luck. I have service pack 1 installed. I tried using SP2, but my system kept crashing & freezing and I had to uninstall it. Could that have done something? I'm not sure what my friend has as far as security patches. Any other ideas? | orthopod (8252) | ||
| 360372 | 2005-06-02 05:38:00 | Try unloading the camera software ("removing" the device completely) and start from scratch again. | Graham L (2) | ||
| 360373 | 2005-06-02 08:10:00 | ...I tried using SP2, but my system kept crashing & freezing and I had to uninstall it... Have you try giving your HDD a full scan using all sorts of utility? Have you try installing SP2 under safe mode condition? Are you that type of person who likes to tweak the registry manually? Good Luck! Cheers :) |
Renmoo (66) | ||
| 1 | |||||