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Thread ID: 58511 2005-06-02 23:38:00 Help CD draw won't open craigb (4884) Press F1
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360710 2005-06-02 23:38:00 Hi all, I think I have bitten off more than I can chew.
Here in sunny Jaffa land :rolleyes: visiting the inlaws. Thourght I wound give the mother-in-laws comp a going over cause shes been using it without updated virus software and no firewall. Anyway, have a disc of tools (adaware, hijack this, AVG etc) to get to work, only trouble is I cant get the cdrom to open up. When I push the button on the side of the cdrom or use eject in the cdrom menue, the computer freezes up and I have to cnt-alt-del to shut it down. Sometimes this won't work either and I have to kill it with the on/off button. Tried to get into it in safe mode but cdrom is not available in safe mode. Is this a virus/trojen or is the cdrom stuffed. OS: ME, comp: gateway, cdrom: samsung sc-148c.
craigb (4884)
360711 2005-06-02 23:42:00 Whoa, Nearly had a heart attack when I sawthe user name and thread title.

Anyhow, The cd drive should still open in safe mode,it only needs power for the draw to eject. I would guess the CD Drive is knacked though.
Metla (12)
360712 2005-06-03 00:02:00 Tried a paperclip?
Just below the CD tray is a small hole. Push a straightened paper clip or a pin through that hole & the tray may slide out manually.

Or you can open the machine & see if power to the drive is still connected.
Peterj116 (6762)
360713 2005-06-03 00:04:00 Have you tried to boot via Win CD? Try going into BIOS, change boot sequence to CD first, open CD drawer by use of an opened paperclip into the manual-open hole, insert Win CD, close drawer and reboot. Greg (193)
360714 2005-06-03 02:49:00 I second the easiest way if it is physically jammed is to use the very small pinhole in the front of the CD drive. As explained earlier, a straightened out paper clip does the job well. Alison4004 (8251)
360715 2005-06-03 04:16:00 Correct me if I'm wrong, but this doesn't sound like a physical jam - this sounds like a software issue. In the past I have blamed corrupted software and bad drivers, but right now I suggest that you first check that the CD-ROM is bootable.

Have you tried right clicking the drive and selecting Eject?

Does it open up at all? Before Windows boots? If not, then as Metla said - it must be that time of the month for it :)
Growly (6)
360716 2005-06-03 04:23:00 Sounds like a hardware problem to me:


...I cant get the cdrom to open up.
But does "open up" mean display the CD contents in Explorer? Doesn't sound like it to me.


Have you tried right clicking the drive and selecting Eject?
Yep

When I push the button on the side of the cdrom or use eject in the cdrom menue,...

Oh, there's your problem.

OS: ME

:D
Peterj116 (6762)
360717 2005-06-03 05:01:00 The paper clip as explaioned above will open it almost regardless of any problem
have you tried it?????You must push it straight in until the drawer clicks and opens.
kjaada (253)
360718 2005-06-03 05:10:00 It is possible for software to lock the CD drive. That stops the button (or Eject command) from working. Causing the OS to lock up if those are tried seems a bit extreme though. :( Graham L (2)
360719 2005-06-03 08:13:00 Have you tried right clicking the drive and selecting Eject?

Oh right, so he did - my bad. *Hides*
Growly (6)
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