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Thread ID: 58582 2005-06-05 05:12:00 Help to recover data BigD (8283) Press F1
Post ID Timestamp Content User
361325 2005-06-05 05:12:00 Gidday all,

We have a Seagate Medalist 6.4GB hard drive belonging to a client that has been damaged.

In the process of backing up the data on this hard drive to another hard drive, the 6.4GB drive has become damaged. When we connected up the drive to the PSU we used an extension PSU power cable. Unfortunately the red and yellow wires on this extension cable were transposed by the manufacturer, meaning the polarity on the power to the hard drive was reversed!!

This is the first I have seen of a cable having the wires transposed like this but regardless we are now stuck with a hard drive that is damaged, and an unhappy client who needs the data off the hard drive.

One of the CPU’s on the circuit board on the hard drive has been burnt out as a result of this mishap. We have located a very similar model hard drive and fitted the electronic controller from this to the damaged hard drive. This has allowed the hard drive to power up but it is not being recognised on the computer being switched on.

I’m wondering if the reversed power polarity has actually made the drive run in reverse thereby damaging the platters on the drive.

My questions are:

* Does anyone have any ideas as to how we might be able to get the data off the drive when it is in this state?
* Are there any NZ companies who can do this at a reasonable price?
* Does anyone have any ideas as to other things we can try to resurrect the drive?

Any ideas would be appreciated.

Many thanks.
BigD (8283)
361326 2005-06-05 05:18:00 You could try here (http://www.dtidata.co.nz/)

HTH :)
Overdrive_5000 (4950)
361327 2005-06-05 05:27:00 Many thanks for the quick reply.

I'll give them a try.
BigD (8283)
361328 2005-06-05 05:41:00 www.datarecovery.co.nz
www.ptech.co.nz
bartsdadhomer (80)
361329 2005-06-05 11:40:00 good luck on that ... on such a small hard drive or old pc, i tend to just use the old zip drive, rather than mucking about taking the hard drive out etc, whilst new pcs - usb pen drive/hard drive/cd writer etc. quarry (252)
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