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Thread ID: 58768 2005-06-11 09:17:00 Unaccessable websites taly (5956) Press F1
Post ID Timestamp Content User
363127 2006-06-26 07:38:00 Just a thought, but the address hasnt been marked as a blocked/untrusted site by some software on his pc/router? SolMiester (139)
363128 2006-06-26 07:39:00 In an effort to eliminate your computer as the faulty component; is it possible for you to take your computer to someone else's house and use their dial up (on a different ISP to yours) to see if you can then access and log on to asiafriends? zqwerty (97)
363129 2006-06-27 13:26:00 In an effort to eliminate your computer as the faulty component; is it possible for you to take your computer to someone else's house and use their dial up (on a different ISP to yours) to see if you can then access and log on to asiafriends?
no my computer is not a laptop so it really cant be moved around. but as of right now i'm talking to my isp i'll tell you how that goes once i am done but still i mean i have tried everything you guys have told me it has to be coming from their end...
Usagichanafn (8334)
363130 2006-06-27 13:27:00 Just a thought, but the address hasnt been marked as a blocked/untrusted site by some software on his pc/router?
no i actally have it marked as a trusted site on both are computers that was one of the first things i checked
Usagichanafn (8334)
363131 2006-06-27 13:56:00 Then borrow someone else's dial up number using a different ISP and use it from your place. zqwerty (97)
363132 2006-06-27 14:23:00 7:19:40 AMBrandon WThank you for contacting Insight Help Chat . How may I help you?

7:20:46 AMYou well its the same issue i have been dealing with for a while but i think the issue has to be coming from your end because for the past week i have tried EVERYTHING and i can see no other way

7:20:57 AMYou you see i was able to access a site at one time

7:20:59 AMYou now i cant

7:21:11 AMYou and i have done everything in the book you name it i have done it

7:21:23 AMYou but the weird thing is i can reach the site using a proxy

7:21:30 AMYou but i cant log in which dont help

7:22:01 AMYou the site is asiafriendsnetwork . com

7:22:28 AMBrandon W One moment please

7:22:36 AMYou thank you

7:31:15 AMYou oh ya before i forget i just thought i would tell you this is not my computer doing this its also my dad's his computer also can not access the site we are both using the same internet but i'm a wireless part of it . but i have checked and the site is not blocked at all one either of are computers and we use stopsign to keep virus and spyware off are computer we even shut that off for a day and we could still not access so i know its not are firewall

7:31:41 AMBrandonW One moment please .

7:52:14 AMBrandonW Ticket number 118371 has been created on this issue . We are working on the resolution .

7:57:06 AMYou umm okay so do i just come back? or will i get a email?

so ya the pretty much told me they will get a hold of me when they can -_-"
Usagichanafn (8334)
363133 2006-06-29 07:35:00 do you guys think its possible that clearing the catche will help at all? Usagichanafn (8334)
363134 2006-06-29 09:23:00 ccleaner should have already cleaned your cache & cookies if you followed advice offered earlier. zqwerty (97)
363135 2006-06-30 21:03:00 i think i only clean my cookies...but i cant remember Usagichanafn (8334)
363136 2006-07-03 12:17:00 well i was talking to my isp again today and this is what they told me:

5:43:47 AMTeAundra: The ticket is noted that the site is actually blocking
us . It has been escalated up and we're waiting for them to unblock us .

5:44:33 AMYou: well i'm talking to the owner of the site now what can he do to make it so he can unblock you guys so i can access the site

5:44:50 AMYou: because i will tell him now and he will help the best he can .

5:45:35 AMTeAundra: I'm not sure what measure need to be taken . This matter is being handled by a different department .

5:48:21 AMYou: umm*thinks* well do you know why the site could be blocking you guys

5:49:21 AMYou: because i'm able to reach the site on a proxy but i cant log in or anything

5:49:26 AMTeAundra E: We recently just change over to new servers so it probably doesn't know that we are a real internet provider .

5:50:23 AMTeAundra E: I'm sorry that I can not be of more assistance to you, but we are still working to get this matter corrected as soon as possible .

5:51:17 AMYou: its okay you guys have helped me a lot and it means a lot

5:51:46 AMTeAundra E: Is there anything else I can help you with?

5:52:22 AMYou: no,thanks agian for you help
Usagichanafn (8334)
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