Forum Home
Press F1
 
Thread ID: 58963 2005-06-17 11:10:00 Outlook Express Woof (2402) Press F1
Post ID Timestamp Content User
364738 2005-06-17 11:10:00 New to XP (Pro) and suddenly one user (me) cannot get OE to start

Everytime I try to start OE it "flashes" up and instantly closes - all in a flash !

On my old pc (Win ME) I could repair IE/OE = how can I repair IE/OE in Win XP Pro ? please
Woof (2402)
364739 2005-06-17 11:14:00 Go to Control Panel -> add/remove programs. On the Install/Uninstall tab, click IE, click add/remove and there is a selection for repair. Safari (3993)
364740 2005-06-17 11:19:00 If a repair does not fix the problem have a look at the information at this link.
insideoe.tomsterdam.com
Safari (3993)
364741 2005-06-17 14:53:00 Thanks, but ....
1) In Control Panel, Add/Remove Programs IE does NOT appear - possibly because it was (?) pre-installed alongwith Win XP Pro rather than as a separate program .....
2) The link looks complicated at this hour of the night - certainly ALL OE files appear to NOT be read only .....
3) Admin OE loads up okay as per normal. It's just the OE under My User id - has some file been corrupted under that user , I wonder .... ?

Until tomorrow ...
Woof (2402)
364742 2005-06-17 16:03:00 Thanks, but ....
1) In Control Panel, Add/Remove Programs IE does NOT appear - possibly because it was (?) pre-installed alongwith Win XP Pro rather than as a separate program .....There is a button just to the left, has written on it "Add/Remove Windows Components" (sal.neoburn.net)
Rob99 (151)
364743 2005-06-18 00:48:00 Okay; Add/Remove gives access to Add/Remove Windows Components

I have done that with just OE checked and it removed it from the start menu (in other words that item in the start menu then had no functionality) ( I tried first with IE) So when I ran it again with OE checked/ticked I got back to square one, namely OE flashes up and instantly closes again

Yet under user admin there is no such problem.

So what has happened to this user ...... :(
Woof (2402)
364744 2005-06-18 01:24:00 Try this MS site

support.microsoft.com
Speedy Gonzales (78)
364745 2005-06-29 12:14:00 :) Thanks everyone, especially for the links which I found quite daunting.

The problem appears to have been BlackIce firewall which I was VERY new to. Don't get me wrong, I'm not putting down BlackIce but I would need to be much more proficient, patient and alert before using BlackIce again. It seems to be very detailed with it's repetitive warning pop-ups and I obviously was less than alert when clicking away at these pop-up alerts and must have clicked a negative response to something that required a positive response, thus blocking Outlook Express from even 'loading' !

The 'fix' for me was to uninstall BlackIce and install ZoneAlarm in it's place and instant success.

All my previous firewall experience is with Zone Alarm :)

:horrified Shame about the HP pop up = that sort of advertising leaves me COLD !!!!!!! :mad: Goodbye
Woof (2402)
1