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Thread ID: 59007 2005-06-18 23:41:00 Common Startup Christopher (365) Press F1
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365152 2005-06-18 23:41:00 Hi, I recently bought Ashampoo products like PowerUp XP, Winoptimizer etc... Suddenly on startup now the following is being loaded and never has before:

.fonts
ml1
ml2
ntuser_this one is .dat
ntuser.dat
ntuser_this one is .ini
tempdiff.txt

Can anyone tell me how they got there.msconfig just doesnt remove them.I can only think of my recent installations of Ashampoo Products.

Thanks all
Christopher (365)
365153 2005-06-19 00:32:00 Download HijackThis from here (www.majorgeeks.com), create a folder HJT in Program Files and upzip your downloaded file to that folder. Now close all running programs and get HJT to do a scan and post the log here for examination. FoxyMX (5)
365154 2005-06-19 02:24:00 Thank-you FoxyMX.I have done what you said and here is my log file:


Logfile of HijackThis v1.99.1
Scan saved at 1:14:02 p.m., on 19/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Ashampoo\Ashampoo UnInstaller Suite Plus\UnInstaller Suite\UIWatcher.exe
C:\Documents and Settings\Owner\My Documents\Importance\Program Setup Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nz10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = g.xtramsn.co.nz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nz10.hpwis.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\ Yahoo! \COMPAN~1\Installs\cpn\ycomp5_5_ 7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: IE PopUp-Killer ; Neikeisoft - {49E0E0F0-5C30-11D4-945D-000000000003} - C:\PROGRA~1\Ashampoo\ASHAMP~2\PopUp.dll
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-nz\msntb.dll
O3 - Toolbar: & Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\ Yahoo! \COMPAN~1\Installs\cpn\ycomp5_5_ 7_0.dll
O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [AutoTBar.exe] "C:\Documents and Settings\Default User\Start Menu\Programs\Startup\AutoTBar.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPPAVI~1\Pavilion\XPHWWBP4\plugin\bin\ PCHButton.exe
O4 - HKCU\..\Run: [UIWatcher] C:\Program Files\Ashampoo\Ashampoo UnInstaller Suite Plus\UnInstaller Suite\UIWatcher.exe
O8 - Extra context menu item: & Yahoo! Search - file:///C:\Program Files\ Yahoo! \Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\ Yahoo! \Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\ Yahoo! \Common/ycmap.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\ Yahoo! \Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\ Yahoo! \Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\ Yahoo! \Common\yinsthelper.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
Christopher (365)
365155 2005-06-19 02:51:00 C:\WINDOWS\ALCXMNTR.EXE

Leave this entry.

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

BUT, I would tick this and click on fix. So, it doesnt run on startup.

Looks like this file has something to do with your soundcard, but it is also spyware which sends data back to realtek.
Speedy Gonzales (78)
365156 2005-06-19 06:16:00 I cannot see anything in your log to explain the files you have noticed in Startup but there are two entries that need to be fixed that may have something to do with the files.


Please do the following:

Make sure in Windows Explorer that you have your folders set to show all hidden and system files.

Start up in Safe Mode (see how to do this here ( service1.symantec.com)).

Delete all of your "Temp" files (not the folders, just the contents) as well as Cookies and Temporary Internet files and off-line cache from within Internet Options in Control Panel.

In Task Manager (Ctrl+Alt+Delete) look in Processes and if you see navapp.exe and/or ALCXMNTR.EXE running, click on them and stop them by clicking the "End Process" button.


Run HJT again and put a tick next to these lines:

O4 - HKLM\..\Run: [navapp] C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

This one here can also be ticked as it is not necessary:

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

Regarding the following three lines:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nz10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = g.xtramsn.co.nz
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nz10.hpwis.com/

Would they be your chosen Home Page for Internet Explorer? If not, put a tick beside those as well.

Now press the "Fix checked" button.


Use Explorer to search your disk for and delete these if found:

C:\Program Files\NavExcel\NavHelper\v2.0.4d\navapp.exe

C:\WINDOWS\System32\NavLogon.dll

ALCXMNTR.EXE


When you have done all that reboot your computer, run HJT again and post another log here. Please also tell us if those files are still being loaded or not.
FoxyMX (5)
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