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Thread ID: 59078	2005-06-21 02:45:00	Startpage 19j trojan	petermac (913)	Press F1

Post ID	Timestamp	Content	User
365690	2005-06-21 02:45:00	I have a friend that has this bug on their P . C and it seems AVG doesn't recognise it or delete it . As it seems to be left to me to solve this problem, I wondered of anyone had some tips on how to go about removing this nasty . They seem to have an email worm too as everytime they use Outlook express , there is outgoing mail they don't recognise and lots of it . Any help would be appricated Cheers Pete	petermac (913)
365691	2005-06-21 02:49:00	if their avg dont 'recognise or delete it' how do you know that is what they have .......a bit more info might help.........where EXACTLY in the system is whatever telling you this 'bug' is ?..	drcspy (146)
365692	2005-06-21 02:56:00	Tell them to get this www.simplysup.com dl.filekicker.com Install it and scan. Or get hijackthis scan and post a log here.	Speedy Gonzales (78)
365693	2005-06-21 03:13:00	Good point DRC. I guess it is AGV indicating it is there, but when she runs a full scan it doesn't find anything	petermac (913)
365694	2005-06-21 03:21:00	hm.............well you better confirm that with her please also tell her to run the scan in safe mode	drcspy (146)
365695	2005-06-21 05:03:00	AGV says it has found the trojan startpage 19e... Its says the location is C:\documents and settings/owner\ local .... \temp\ se.dlll.. It seems to have vaulted the file lots of times.... Will tell her to try scan in safe mode	petermac (913)
365696	2005-06-21 05:14:00	make sure AVG is fully upto date (i'm suprised at how many are still running avg 6), then set the full scan to scall ALL files. you can also run it in safe mode as suggested. the easiest way here is to simply delete the temp folder its in. also check what is going through your firewall and give an adware removal tool a run through as well.	tweak'e (69)
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