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Thread ID: 136891 2014-04-27 22:39:00 CGA return DeSade (984) PC World Chat
Post ID Timestamp Content User
1373569 2014-04-27 22:39:00 So I have a boat that I paid $850 for.
Its first time out it hit something under the water or perhaps just a rough patch of water (its hard to say for sure) and flipped.
This shouldn't of been a big deal as these boats are raced and flipped all the time but this is where the problems start.

I retrieved the boat and noticed a disturbing amount of damage to the side, the front and the sponsons (the front pointy bits). I did think it was strange at the time that a simple flip could have caused this even if it did hit a stick or something just under the water but I put those concerns aside and stripped hte boat ready for repair, removed all the running gear, the engine and the decals on it sanded down the damage to the glass underneath it and really the fact that it took very little sanding should have been a red flag to me but I am quite new to this so I did not make the connection.

A friend of mine that has been building boats for many years agreed to repair it and I got it back yesterday. He told me that the hull was so thin in places that he could (and did) put his finger through it, he was holding it in a firm but not excessive grip while repairing the sponson when his finger pressure cracked the area he was holding he checked the rest of the hull and told me the bad news.

Basically his repairs would probably hold but the rest of the hull would crack up same as it did the first time, it was only a matter of time, and in his opinion, not much of that.

So I sent a email to the retailer outlining all of this and stating that the hull was "not fit for its intended purpose" that is running/racing on water and I am awaiting the reply.
Since it is $850 item and I have stripped and had it repaired, I think I will have a fight on my hands.
DeSade (984)
1373570 2014-04-28 01:25:00 I assume you are talking about a model boat, and it should have gone back to the retailer before anybody else touched it.

You might be lucky and get some compensation, but having had somebody else working on it you may have a hard job proving which damage came from what. You should have taken it to the retailer as-is after the crash.

Cheers

Billy 8-{)
Billy T (70)
1373571 2014-04-28 02:28:00 I never intended to return it.
These boats crash/flip all the time and I expected to have to repair it eventually so that is what I did.
It wasn't till I got it back and was told that the entire hull was just too thin that I had any idea there was a fault.

A fault is a fault regardless of anything else.
Yes if I was going for some sort of warranty claim then I would be SOL, but this has nothing to do with a warranty.

Acceptable quality

This means goods:

Do what they are made to do.
Are acceptable in appearance and finish.
Are free from minor defects.
Are safe and durable.
The Act's terms "reasonable" and "acceptable" are deliberately open-ended. It depends on what a reasonable consumer would think was acceptable based on the nature of the goods, the price, and any statements that have been made about the goods. A concert violin is required to meet a higher standard than a child's cheap instrument. Ultimately a tribunal referee or a judge may have to decide what is reasonable or acceptable in the circumstances.

Its neither free from defects or durable.
DeSade (984)
1373572 2014-04-28 03:39:00 Retailer wants nothing to do with it.
He has put me in touch with the supplier directly.

(not sure if that is progress or not)
DeSade (984)
1373573 2014-04-28 03:52:00 Its first time out it hit something under the water and flipped.
This shouldn't of been a big deal .

First it's shouldn't have.
From should've being pronounced incorrectly, and therefore getting written as should of.


Second, flipping is one thing, hitting hard objects in the water is another.

You can, of course, take your argument to the Disputes Tribunal and they will decide.
pctek (84)
1373574 2014-04-28 03:58:00 First it's shouldn't have.
From should've being pronounced incorrectly, and therefore getting written as should of.


Second, flipping is one thing, hitting hard objects in the water is another.

You can, of course, take your argument to the Disputes Tribunal and they will decide.

Ok forgive my syntax. :)

I didn't see anything in water and these things are touchy might have just been a choppy patch, another boat wake or something, I am not sure.
Just don't see how a simple flip could have cracked it like an egg.
DeSade (984)
1373575 2014-04-28 04:18:00 Retailer wants nothing to do with it.
He has put me in touch with the supplier directly.

(not sure if that is progress or not)

If you are using the CGA then the retailer has to deal with it and can't tell you to go to the manufacturer.
CYaBro (73)
1373576 2014-04-28 04:39:00 Technically you are right but he will just send it to the supplier anyway and the supplier makes the decisions so maybe not a bad thing.
Not dealing with the manufacturer yet, retailer and distributor so far
DeSade (984)
1373577 2014-04-28 04:57:00 Just don't see how a simple flip could have cracked it like an egg.
Seems to make sense to me, if the hull is as thin as your friend says it is and cracked from just holding it.
Agent_24 (57)
1373578 2014-04-28 05:51:00 Seems to make sense to me, if the hull is as thin as your friend says it is and cracked from just holding it.

Well yeah, to clarify, "I don't see......." if it wasn't faulty.
DeSade (984)
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